Service Now Certified System Administration
(CSA) Latest Test
A map to determine relationships between fields displaying an Import Set to fields in an existing table
Correct Answer: What is a Transform Map in ServiceNow?
Self-Service Correct Answer: What application is available to all users?
Modify the order field Correct Answer: How do you change the sort sequence of fields or tasks?
Record List
Form
Tables and Columns Correct Answer: In which three places can Tables and Fields be viewed and
manipulated?
Click arrow next to breadcrumb in list Correct Answer: Where do you change the Smart Filter
Condition Builder?
Click List Mechanic gear above check boxes Correct Answer: How do you display the slushbucket?
A view Correct Answer: What do you call a saved version of a personalized form?
Click on the table name at the top of a list and select filter Correct Answer: How do you apply a saved
filter?
A Form Correct Answer: What displays fields from one record and can be used to edit the record
data?
Light red - required but has a saved value.
Green - Modified field content - need to save.
Red - Required and needs value.
Orange - Read-only Correct Answer: What are the field status indicators?
Invalid data or mis-typed word Correct Answer: What does a red-dashed line indicate?
Submit Correct Answer: What do you click to save changes on a new form and return to the
previoiusly viewed page?
Update Correct Answer: What do you click to save changes on an existing record and return to the
previously viewed form?
Right click form header and click save Correct Answer: What do you click on to save changes without
leaving the form?
Insert or Insert and stay Correct Answer: What do you do to save a new record to the db instead of
updating the current item?
, UI Policy Correct Answer: What is a rule that applies to a form to dynamically change form
information on the form itself?
Data Policy (not used much) Correct Answer: What enables admins to set mandatory and read-only
states for a field?
UI Actions Correct Answer: What do you use to put buttons, links and context menu items on forms
and lists?
A Business Rule Correct Answer: What is a control that applies permissions, sends notifications and
triggers other processes when a record is displayed, inserted, updated or deleted or when a table is
queried?
When accessed through the form Correct Answer: Client scripts only apply when?
Globally Correct Answer: Business Rules apply when?
When you can use UI policies or Access Control Rules Correct Answer: When SHOULDN'T you use
client scripts?
onCellEdit
onChange
onLoad
onSubmit Correct Answer: Client scripts can be executed in four ways. What are they?
No, but they can be disabled Correct Answer: Can plug-ins be removed?
Record list view
Schema map
Tables and Columns module Correct Answer: Name three interfaces for viewing and manipulating
tables?
Data Dictionary Correct Answer: What stores structure and relationship definitions?
Sys_dictionary
sys_documentation
sys_db-object Correct Answer: What three tables provide Data Dictionary and relationship
information?
Order field - Best practice 3 digit numbers Correct Answer: How do you establish the sequence for
displaying lists?
Configuration Item Correct Answer: What does CI stand for?
CMDB Correct Answer: What is a series of tables that contains all the assets and business services
controlled by a company?
A Configuration Item (CI) Correct Answer: What do you call a tangible device or intangible dedicated
software in the CMDB?
(CSA) Latest Test
A map to determine relationships between fields displaying an Import Set to fields in an existing table
Correct Answer: What is a Transform Map in ServiceNow?
Self-Service Correct Answer: What application is available to all users?
Modify the order field Correct Answer: How do you change the sort sequence of fields or tasks?
Record List
Form
Tables and Columns Correct Answer: In which three places can Tables and Fields be viewed and
manipulated?
Click arrow next to breadcrumb in list Correct Answer: Where do you change the Smart Filter
Condition Builder?
Click List Mechanic gear above check boxes Correct Answer: How do you display the slushbucket?
A view Correct Answer: What do you call a saved version of a personalized form?
Click on the table name at the top of a list and select filter Correct Answer: How do you apply a saved
filter?
A Form Correct Answer: What displays fields from one record and can be used to edit the record
data?
Light red - required but has a saved value.
Green - Modified field content - need to save.
Red - Required and needs value.
Orange - Read-only Correct Answer: What are the field status indicators?
Invalid data or mis-typed word Correct Answer: What does a red-dashed line indicate?
Submit Correct Answer: What do you click to save changes on a new form and return to the
previoiusly viewed page?
Update Correct Answer: What do you click to save changes on an existing record and return to the
previously viewed form?
Right click form header and click save Correct Answer: What do you click on to save changes without
leaving the form?
Insert or Insert and stay Correct Answer: What do you do to save a new record to the db instead of
updating the current item?
, UI Policy Correct Answer: What is a rule that applies to a form to dynamically change form
information on the form itself?
Data Policy (not used much) Correct Answer: What enables admins to set mandatory and read-only
states for a field?
UI Actions Correct Answer: What do you use to put buttons, links and context menu items on forms
and lists?
A Business Rule Correct Answer: What is a control that applies permissions, sends notifications and
triggers other processes when a record is displayed, inserted, updated or deleted or when a table is
queried?
When accessed through the form Correct Answer: Client scripts only apply when?
Globally Correct Answer: Business Rules apply when?
When you can use UI policies or Access Control Rules Correct Answer: When SHOULDN'T you use
client scripts?
onCellEdit
onChange
onLoad
onSubmit Correct Answer: Client scripts can be executed in four ways. What are they?
No, but they can be disabled Correct Answer: Can plug-ins be removed?
Record list view
Schema map
Tables and Columns module Correct Answer: Name three interfaces for viewing and manipulating
tables?
Data Dictionary Correct Answer: What stores structure and relationship definitions?
Sys_dictionary
sys_documentation
sys_db-object Correct Answer: What three tables provide Data Dictionary and relationship
information?
Order field - Best practice 3 digit numbers Correct Answer: How do you establish the sequence for
displaying lists?
Configuration Item Correct Answer: What does CI stand for?
CMDB Correct Answer: What is a series of tables that contains all the assets and business services
controlled by a company?
A Configuration Item (CI) Correct Answer: What do you call a tangible device or intangible dedicated
software in the CMDB?
