SOLUTIONS
Who is responsible for classifying hazardous materials? CORRECT ANSWER The Shipper
As of February 10, 2011, how do customers sign up for hazardous materials and dangerous goods service? CORRECT ANSWER The shipper accesses the online self-
serve Hazardous Materials Agreement Checklist at MyUPS.com and agrees to and checks all of the boxes on the checklist prior to submission.
What sections(s) on computer-generated hazardous materials shipping papers may contain handwritten information? CORRECT ANSWER The Package Reference area and the Shipper's Certification area are two areas that handwritten information is allowed.
Even though the hazmat information is transmitted to UPS electronically, customers must provide their driver with a hard copy of their Hazardous Materials Shipper Certification or Hazardous Materials Manifest form. Why? CORRECT ANSWER To be in compliance with a D.O.T. requirement
After a customer has agreed to and submitted the online Agreement Checklist to start hazmat service, how do they get supplies? CORRECT ANSWER Electronic notification to ALPS generates sending the Hazmat Starter Kit and initial supplies automatically to the customer.
Name two organizations that maintain lists of vendors who can train a customer's employees in the proper preparation, packaging and labeling of hazardous materials shipments. CORRECT ANSWER COSTHA (Council on the Safe Transportation of Hazardous Articles) and DGAC (Dangerous Goods Advisory Council).
Can UPS terminate a customer's hazmat contract due to failing to comply with any of the provisions in the contract? CORRECT ANSWER Yes
Where can customers obtain the dates, prices, and locations of the UPS D.O.T. Hazardous Materials Seminars and UPS IATA Seminars? CORRECT ANSWER The Hazardous Materials Support Center of The UPS Guide for Shipping Ground and Air Hazardous Materials online.
To reinstate hazardous materials service for a customer who has had their service suspended, the Salesperson makes a visit to verify that the customer has taken the necessary steps to bring them into compliance. During the visit, which UPS form must be completed? CORRECT ANSWER The Verification of Customer Compliance form is