SNow CSA exam 2023 with 100% correct answers

The Now Platform is an example of which cloud computing model? A. Software as a Service (SaaS) B. Platform as a Service (PaaS) C. Application Platform as a Service (aPaaS) D. Infrastructure as a Service (IaaS) Application Platform as a Service (aPaaS) What is the primary way to interact with the applications and data in a servicenow instance? A. Service Portal B. Workspace C. Now Platform UI D. Now Mobile Now Platform UI A role is a A. set of users delegated to perform specific tasks B. Collection of tasks C. Set of members to a subscription D. Collection of permissions E. Set of users who share a common purpose F. Individual to whom you have granted access to your Servicenow instance Collection of permissions A group is a A. set of users delegated to perform specific tasks B. Collection of tasks C. Set of members to a subscription D. Collection of permissions E. Set of users who share a common purpose F. Individual to whom you have granted access to your Servicenow instance Set of users who share a common purpose Which of the following workflow types does the Now Platform provide? (Select 3) A. Employee B. Customer C. End user D. Information Technology (IT) Employee, Customer, and IT What are the three main screen elements of the Now Platform User Interface? A. Banner Frame B. Application Frame C. Application Navigator D. Banner content E. Content frame Banner Frame, Application Navigator, and Content Frame Which of the following would be included in the results when entering "service" in the Navigation filter? (Select 2) A. Only applications with a name containing "service" B. All modules and sections within the service desk application C. Only applications, sections, and modules with names containing "service" D. Any module with a name containing "service" All modules and sections within the service desk application, Any module with a name containing "service" What do you select to personalize the system settings of the Now Platform user interface? A. Magnifying glass B. Question mark C. Gear D. Logo Gear Which of the following are ways to create a favorite? (Select 3) A. Drag the breadcrumbs of a filtered list to the favorites tab B. Drag an individual record to the favorites tab C. Select the personalization gear icon D. Select the star of its corresponding section E. Select the star of its corresponding application or module Drag the breadcrumbs of a filtered list to the favorites tab, Drag an individual record to the favorites tab, Select the star of its corresponding application or module