IHS Exam 1 (Graded A+ Already)

Communication correct answers A complex process involving the senses/biological processes as well as active listening, interpretation of messages, perception and feedback 5 Components of Human Communication correct answers Sender, Message, Channel, Reciever and Feedback Transmits message to the receiver correct answers Sender The thought or idea, information or attitude to be communicated by sender to the receiver. correct answers Message The method that is used to transmit the message. The senses used correct answers Channel "receives" the message; has culture and self-concepts that contribute to the receipt and interpretation of the message correct answers Reciever The receiver provides to the sender to confirm what the interpretation or mutual understanding of the message. correct answers Feedback What is active listening? correct answers is demonstrated by eye contact, posture and communicating with appropriate body gestures, and verbal messages and language that reflect understanding, empathy, acknowledgement of concern and appropriate reassurance. What is nonverbal communication correct answers includes facial expressions, gestures, body movement and position, voice (tone and inflections), word sequence and rhythm, and verbal communication, that is, speech itself and the verbal message. Contributes to 75% What percentage of communication is (a) verbal and (b) nonverbal? correct answers 25% verbal, 75% nonverbal A form of transmission in which both parties involved transmit information. Has also been referred to as interpersonal communication. correct answers Two-Way Communication Is communication that provides information, feedback, a sense of hope and support to the receiver. It is a skill that can be learned and must be practiced by health professionals especially when interacting with patients. correct answers Therapeutic Communication One-Way Communication correct answers Used to persuade or inform someone through communication. Not necessarily a conversation Being aware or insightful so as to understand another person's feelings, thoughts and