NEA BC |283 Questions and Answers with complete solution

assertive communication - a communication style characterized by confidence and consideration for others Fogging - Assertive skill in which a person responds to a criticism by making noncommittal statements that cannot be argued against passive communication - A form of communication in which the individual fails to say what is meant cybernetic model - Nurse executive who wants to implement a program 1. needs assessment 2. program implementation 3. results assessment (program obj., costs, and impact are evaluated. Collegial Model - Decision making model involves collaboration and consensus of a group of peers and is often used in the education settings where professions share similar values and benefit from individual expertise good for small sized groups Bureaucratic model - used within hierarchal orgs operational P&P are used to make decisions creativity and process improvement may be diminished, but may be efficient Garbage Can Model - accidental decision making where changes may be implemented without a clear plan or actual problem identification unacceptable interview questions - asking about children/or plan to questions related to nationality, native language, age, gender, race, disability, place of birth, marital status