Professional Final Exam 2024 with 100% complete solutions
A new nurse manager is reviewing the attributes of a health care organization. Which of the following attributes would be expected for a health care organization? Select all that apply. a. Providing care for underserved minority patients b. Providing transportation to work sites c. Providing child care for unemployed parents seeking work d. The organizational chart of staffing breakdowns from each department e. Usage of the facility by surrounding residents correct answersans: a,d,e A nurse manager feels that the overall work environment of his hospital is positive, and he recommends that the organization apply for Magnet© status, which recognizes excellence in nursing practice. Which of the following is an internal environmental factor present in a unit that would need to be changed to qualify for Magnet status? a. A setting where staff are creative in meeting quality care indicators b. A unit where new programs are researched, implemented, and evaluated by staff c. A unit where collaboration among disciplines is encouraged and reinforced in evaluations d. A unit where feedback on staff concerns is given anonymously correct answersans: d A nurse manager is reviewing patient satisfaction surveys and notices several comments that the unit environment is "cold" and "uncaring." Which of the following actions by the manager would best help the organization to improve its image with the public? a. Forward the surveys to housekeeping with a request to keep the rooms less cluttered. b. Request that patients be admitted to newer sections of the hospital. c. Ask staff for suggestions to improve the unit environment.
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