MAN4151 Exam Questions With Verified Solutions

MAN4151 Exam Questions With Verified Solutions job performance - answerThe value of the set of employee behaviors that contribute, either positively or negatively, to organizational goals accomplishment. Task performance - answerIncludes employee behaviors that are directly involved in the transformation of organizational resources into the goods or services that organization produces Routine task performance - answerInvolves well-known responses to demands that occur in a normal, routine, or otherwise predictable way. Adaptive task performance - answerInvolves employee responses to task demands that are novel, unusual or at the very least, unpredictable. Adaptive behaviors are becoming increasingly important as globalization, technological advantage, and knowledge-based work increase the pace of change in the workplace - answerTrue Creative task performance - answerThe degree to which individuals develop ideas or physical outcomes that are both novel and useful Job Performance dimensions are: - answer- Task performance - Citizenship Behavior - counterproductive behavior Examples of Task performance - answerRoutine task performance, adaptive task performance, and creative task performance What do organizations use to gather information about relevant task behaviors? - answerJob analysis and ONET Citizenship behavior: - answerVoluntary employee activities that may or may not be rewarded but that contribute to the organization by improving the overall quality of the setting in which work takes place. (helping, courtesy, sportsmanship, voice, civic virtue, and boosterism) Counterproductive Behavior: - answerEmployee behaviors ghat intenionally hinder organizational goal accomplishment. (sabotage, theft, wasting resources, substance abuse, gossiping, incivility, harassment, and abuse)