Orange Theory Final Test (2024) || With 100% Correct Solutions

Orange Theory Final Test (2024) || With 100% Correct Solutions Orange Theory Final Test (2024) || With 100% Correct Solutions Bathrooms are checked and restocked after every? - ANSWER - Class starts Within how many minutes do the class attendees need to be checked into OCC I or MBO to avoid the situation where members receive an auto generated email - ANSWER - 10 Clearing loaners and new guest splats are performed at - ANSWER - The end of class What documents are needed for a cross regional member new to our studio - ANSWER - Client intake and Colorado waiver What documents are needed for a new guest to Orangetheory - ANSWER - Client intake, Colorado waiver and rules and policies What is a member diary - ANSWER - Contact logs you put about anything and everything in there except for the hi how are you What are the four items you would put as a red alert on mind-body - ANSWER - First time visits, missing forms, change of payment, signature needed What are four notes you would put as a yellow alert - ANSWER - Home studio, fitness goal that is major, significant injuries, if they've use their courtesy cancel or courtesy heart rate monitor How many contacts should we be making a day and where are they tracked - ANSWER - 40 contacts a day per person and they should be tracked in LMS We should avoid ______________ orangetheory and ____________ new guests - ANSWER - Complicating, confusing New customers need to show up how early - ANSWER - Show up 30 minutes early When someone calls first ask for the callers _______ & ________________ ______________ - ANSWER - Name and phone number Don't give ________ on the phone give a range of ___________ Depending on frequency - ANSWER - Prices, 8 to $28 Gift cards can be used at the - ANSWER - Same location they were purchased If the heart rate monitor is not working what could be a possible issue - ANSWER - The pod, the strap or the member OTBeat profile What is the first stage in the process to overcome objections?