Intrinsic reward correct answers The personal satisfaction you feel when you perform well and complete goals
Extrinsic reward correct answers Something given to you by someone else as recognition for good work; ie pay raises, praise, and promotions
Scientific management correct answers Studyi...
Bus 100 Exam 2 UWM || with Complete Solutions.
Intrinsic reward correct answers The personal satisfaction you feel when you perform well and complete goals
Extrinsic reward correct answers Something given to you by someone else as recognition for good work; ie pay raises, praise, and promotions
Scientific management correct answers Studying workers to find the most efficient ways of doing things and then teaching people those techniques
Theory X correct answers Average person dislikes work and will avoid it if possible, workers must be controlled
Theory Y correct answers Most people like work and seek responsibility
Goal-setting theory correct answers The idea that setting ambitious but attainable goals can motivate workers and improve performance if the goals are accepted, accompanied by feedback, and facilitated by organizational conditions
Management by objectives correct answers A system of goal setting and implementation; it involves a cycle of discussion, review, and evaluation of objectives among top and mid-level managers, supervisors, and employees
Expectancy theory correct answers The amount of effort employees exert on a specific task depends on their expectations of the outcome
Reinforcement theory correct answers Theory that positive and negative reinforcers motivate a person to behave in certain ways
Equity theory correct answers The idea that employees try to maintain equity between inputs and
outputs compared to others in similar positions
Job enrichment correct answers A motivational strategy that emphasizes motivating the worker through the job itself
Job enlargement correct answers A job enrichment strategy that involves combining a series of tasks into one challenging and interesting assignment
Job rotation correct answers A job enrichment strategy that involves moving employees from one job to another
Human resource management correct answers The process of determining human resource needs
and then recruiting, selecting, developing, motivating, evaluating, compensating, and scheduling employees to achieve organizational goals Affirmative action correct answers Employment activities designed to "right past wrongs" by increasing opportunities for minorities and women
Reverse descrimination correct answers Discrimination against members of a dominant or majority group usually as a result of policies designed to correct previous discrimination against minority or disadvantaged groups
Job analysis correct answers A study of what employees do who hold various job titles
Selection correct answers The process of gathering information and deciding who should be hired, under legal guidelines, to serve the best interests of the individual and the organization
Contingent workers correct answers Employees that include part-time workers, temporary workers, seasonal workers, independent contractors, interns, and co-op students
Fringe benefits correct answers Benefits such as sick-leave pay, vacation pay, pension plans, and
health plans that represent additional compensation beyond base wages
Cafeteria-style fringe benefits correct answers Fringe benefits plan that allows employees to choose the benefits they want up to a certain dollar amount
Flextime plan correct answers Work schedule that gives employees some freedom to choose when to work, as long as they work the required number of hours or complete their assigned tasks
Core time correct answers In a flextime plan, the period when all employees are expected to be at
their job stations
Compressed workweek correct answers Work schedule that allows an employee to work a full number of hours per week but in fewer days
Job sharing correct answers An arrangement whereby two part-time employees share one full-
time job
Union correct answers An employee organization whose main goal is representing its members in employee-management negotiation of job-related issues
Craft union correct answers An organization of skilled specialists in a particular craft or trade
American Federation of Labor (AFL) correct answers An organization of craft unions that championed fundamental labor issues; founded in 1886
Industrial unions correct answers Labor organizations of unskilled and semiskilled workers in mass-production industries such as automobiles and mining
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