Public Service Final Exam || with 100% Error-free Answers.
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Course
Public Service
Institution
Public Service
Politics-Administration Dichotomy correct answers The notion that the roots for administering public policy can be separated from the politics of making it
Satisficing correct answers A strategy of decision making that seeks a satisfactory (not necessarily the best or most efficient) alternative...
Public Service Final Exam || with 100% Error-free Answers.
Politics-Administration Dichotomy correct answers The notion that the roots for administering public policy can be separated from the politics of making it
Satisficing correct answers A strategy of decision making that seeks a satisfactory (not necessarily the best or most efficient) alternative
Bureaucratic Discretion correct answers Exercise of judgement by public servants; should they always follow orders from the top, or should they do what they know is best
Information asymmetry correct answers When public servants know more about their job than their superiors do; creates a problem of discretion
Principal-agent correct answers A formal approach to organization that focuses on the relationship between principals and agents; workers are responsible to top-level officials because
they have negotiated a contract in which they agreed to pursue specific action in exchange for specific rewards
Budget Maximizer correct answers A servant asks their superior for more money than they really
need because the superior will not know the actual amount; the problem with information asymmetry
Moral Hazard correct answers A situation in which one party gets involved in a risky event knowing that it is protected against the risk and the other party will incur the cost.
New Public Management correct answers Viewed as a more efficient means of attaining the same product or service; however, citizens are viewed as customers and public servers/administrators hold the title of Public Manager. Under NPM, Public Managers have incentive-based motivation and have greater discretion
Theory of Local Expenditures correct answers Local governments will provide better public services to their citizens in order to encourage more taxpayers to move within their sphere of influence ; taxpayers move to these places to maximize their benefit and minimize their costs
Contracting out correct answers One tool used by public employers in "privatization", the movement by government to shift jobs and service delivery to the private sector based on a philosophy that private companies can always perform better than public workers.
Block Grants correct answers A strategy of intergovernmental assistance that gives the recipient broad discretion in how the money may be used
Categorical Grants correct answers A strategy of intergovernmental assistance that gives the recipient a relatively narrow discretion in terms of how the money may be used
Mandate correct answers Requirements that must be met as a condition of aids Implementation correct answers The process of turning policy goals into results
Fiscal Federalism correct answers Deals with the division of governmental functions and financial relations among levels of government
Efficiency correct answers Use to mean that everyone is treated the same; with the new public management, it is used in a more market perspective; if you pay for the good, you will receive the good
Equity correct answers Similar treatment for people in similar situations; interacts with discretion
to do what is fair or just in public service
Effectiveness correct answers the degree to which something is successful in producing a desired
result; in politics, this requires cooperation among agencies
Accountability correct answers The process of holding administrators responsible for their actions, especially their compliance with the law and the effectiveness in managing programs
Multiple Accountability Framework correct answers Framework needed to run a successful organization; includes Bureaucratic accountability, Political accountability, Professional Accountability, and Legal Accountability; if one of these is missing, the system will fail
Bureaucratic Accountability correct answers The ability of the government, especially the president, Congress, and the courts, to hold the bureaucracy responsible for its performance and its actions; also known as hierarchical accountability: be accountable to those above you
Legal Accountability correct answers Accountability to the law
Political Accountability correct answers Accountability to the public
Professional Accountability correct answers Accountability within your professions; includes coworkers and superiors
Organizational Culture correct answers The ethos and philosophy that shape the behavior of individuals within an organization; includes artifacts, values, and assumptions
Administrative responsibility correct answers The process of holding specific individuals responsible, within the bureaucracy, for specific actions
Street-level bureaucrats correct answers The subset of a public agency or government institution containing the individuals who carry out and enforce the actions required by laws and public policies.
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