CPHQ Test Questions with Answers
As a new Quality administrator who is receiving resistance from your implemented changes, what should you do next? - Answer-Understand the history and culture of the organization.
After 3 wrong-site surgery in one year, what would the best response be? - Answer...
CPHQ Test Questions with
Answers
As a new Quality administrator who is receiving resistance from your implemented
changes, what should you do next? - Answer-Understand the history and culture of the
organization.
After 3 wrong-site surgery in one year, what would the best response be? - Answer-
Create a P&P regarding better pre-operative communication.
The appropriateness of care is - Answer-A key dimension of quality of care
Efficacy - Answer-A medication's capacity to improve health status, as a dimension of
quality or performance.
Respect/caring - Answer-The dimension of quality performance that is dependent upon
evaluation by the recipient/observer of care.
Measurable Quality - Answer-Defined as objectively as compliance with or adherence to
standards.
Appreciative Quality - Answer-The comprehension and appraisal of excellence beyond
minimal standards and criteria. For example, peer review.
Perceptive quality - Answer-Degree of excellence perceived by the recipient of care.
Measurable outcome, appreciative quality, and perceptive quality. - Answer-What are
the 3 aspects of Quality.
Appropriateness - Answer-The degree to which the care and services provided are
relevant to an individual's clinical needs, given the current state of knowledge (TJC).
Availability - Answer-The degree to which appropriate care and service are accessible
and obtainable to meet an individual's need.
Competency - Answer-The degree to which the practitioner adheres to
professional/organizational standards of care and practice.
When is it most helpful to use Comparative Data? - Answer-Comparative data would
prove most helpful in improving the processes at a low performing hospital by
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