CPHQ Exam Study Guide Questions with Revised Answers
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Course
CPHQ
Institution
CPHQ
CPHQ Exam Study Guide Questions with Revised Answers
What are the two types of data? - Answer-Categorical and Continuous Data
Which type of data has more statistical power? - Answer-Continuous data has more statistical power and needs fewer data points.
What is benchmarking? - Answer-Looki...
CPHQ Exam Study Guide
Questions with Revised
Answers
What are the two types of data? - Answer-Categorical and Continuous Data
Which type of data has more statistical power? - Answer-Continuous data has more
statistical power and needs fewer data points.
What is benchmarking? - Answer-Looking at data from different sources and making
comparisons.
What is the difference between benchmarking and comparison data sources? - Answer-
Benchmarking is typically external while comparison is usually internal but can be
external.
Why is benchmarking important? - Answer-It enables organizations to set targets or
goals for process improvement activities.
What are the 7 steps to interpreting and using information? - Answer-1. Plan and
organize
2. Verify and correct
3. Identify and present findings
4. Study and develop recommendations
5. Take action
6. Monitor performance
7. Communicate results
What are the two types of sampling? - Answer-Probability and Nonproability sampling
What are the 4 types of probability sampling? - Answer-1. Simple random sampling
2. Systematic sampling
3. Stratified random sampling
4. Convenience sampling
What are the 4 types of nonprobability sampling? - Answer-1. Snowball sampling
2. Expert sampling
3. Purposive or judgement sampling
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