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Management 3300 Exam 1 Questions with Correct answers
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Management 3300 Exam 1 Questions with Correct answers
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Management 3300 Exam 1 Questions with Correctanswers
Which of the following statements is true of web-based shopping and
online self-service applications? Correct Answer-They increase the
amount of time spent in face-to-face interactions with the customer.
The study of information systems-how people, technology, processes,
and data work together-is referred to as management information
systems. Correct Answer-True
The chief information officer (CIO) heads the IT department in most
organizations. Correct Answer-True
Which of the following has led to strict laws about retaining electronic
documents? Correct Answer-Increasing corporate scandals
Which of the following statements is true of information systems?
Correct Answer-Information systems are involved in tracking employee
payroll, taxes, benefits, and timesheets.
Which of the following statements is true of information technology
(IT)? Correct Answer-Anything capable of collecting, processing,
storing, or displaying electronic data is potentially part of an information
system.
,In Kansas, an athletics association is partnered with a university to
identify talented youth across the state. They use an online test to ensure
easy accessibility to students across the state. This is an illustration of
________. Correct Answer-Strategic use of information
Commercially produced information systems are inept at handling back-
office information needs. Correct Answer-False
Why is the IT department often perceived as impenetrable to people
from other areas of an organization? Correct Answer-Disconnects in
communication between IT staff and others in the organization often
arise due to the jargon barrier. People often get frustrated when IT
doesn't respond immediately to their ideas or suggestions. Like all
functional business units, IT has a full plate of ongoing projects,
prioritized by the CIO working with the CEO and other top executives to
ensure that resources are wisely spent with a solid return on investment.
Because of this, technicians are forced to move onto the next trouble
ticket, and are unable to spend a long time on each ticket. Such
communication barriers make the IT department seem impenetrable.
Which of the following refers to individual facts or pieces of
information? Correct Answer-Data
________ adds considerable value to information, particularly as a
means to avoid bias or spin. Correct Answer-Completeness
What role do people play as a component of an information system?
Correct Answer-The design, development, launch, and maintenance of
, any information system involves teams of people. They play a number
of different roles-as visionaries, developers, and managers of
information systems, and also as analysts, liaisons, users, customers,
contributors, and sometimes opponents or roadblocks.Leaders may be
first to propose a system that will accomplish an important strategic
objective for the company. However, innovative ideas for such systems
come from every level. Managers and staff from many departments
participate on teams with technologists to design a new system or
evaluate commercial systems that might be purchased. The information
technology team usually works closely with staff in marketing, finance,
human resources, and other functional areas to launch user-friendly,
people-oriented systems.
Marsha, a sales executive, faces issues while copying data from one
spreadsheet to another. The formatting of the copied data is not the same
as that of the data that is pasted. She started facing this problem only
after her older spreadsheet application was upgraded to a newer version.
She raises a ticket stating "Request older system. New system not
working as desired." The IT technician misconstrues this as a request to
replace the computer with an older version. When Marsha returns the
next morning, she finds that her computer has been replaced with an
older version. Which of the following is the reason why her request had
been misunderstood? Correct Answer-The jargon barrier
Which of the following refers to facts that are assembled and analyzed to
add meaning and usefulness? Correct Answer-Information
The risk of privacy breaches in information systems has increased
because ________. Correct Answer-information systems have become
more powerful and interconnected
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