RHIT 15 Test Questions with Complete Solutions
Recognizing diversity in the workplace?? - Answer-brings awareness to the individual qualities that an employee brings to the organization
Ms. Wolf, supervisor of coding and abstracting, would like to determine the coders' accuracy. Which type of m...
RHIT 15 Test Questions with Complete
Solutions
Recognizing diversity in the workplace?? - Answer-brings awareness to the individual
qualities that an employee brings to the organization
Ms. Wolf, supervisor of coding and abstracting, would like to determine the coders'
accuracy. Which type of management tool would provider her with the information she
need?? - Answer-a coding audit
After a work sampling study was completed, it was found that 20 percent of a coder's
time was devoted to creating electronic queries to be sent to the physicians' inboxes.
How many minutes of a 7 hour day are taken up with this activity?? - Answer-84
Written documents that assist an organization in achieving its objectives and carrying
out its mission statement are known as?? - Answer-strategic plans
Anna Kathryn is attending budget training for new supervisors. The representative from
Fiance explains that __________ costs will vary in direct proportion to changes in the
volume of care provided. - Answer-variable
The organizing process determines how the work in a particular department will be
divided and accomplished. In order to be in the best position to organize the work
effectively, the manager must first engage in which management function?? - Answer-
planning
The HIM director is not satisfied with performance improvement results of the
department. In order for the staff to truly accept the change that has been set into
motion, the director must influence the core values and beliefs that are shared by the
members of her staff. Which of the following terms is this scenario referring to?? -
Answer-organizational culture
The average number of transcribed lines per month at Bent Tree Hospital is 142,500.
The daily production standard is 950 lines per day. With 20 workdays in the month,
calculate the minimum number of FTEs needed for this volume. - Answer-7.5
The supervisor of release of information in a Health Information Department is preparing
a work distribution chart in the hopes of identifying some problem areas. Although the
work distribution chart can provide the supervisor with a great deal of information
concerning the work performed by her staff, it will not indicate?? - Answer-the solution
to a specific problem area
, Emma Grace is a transcriptionists. Her productivity level, as determined by line count
per day, has dropped significantly over the past 2 weeks. As a result, there is a backlog
in transcription of history and physical reports and surgical report. Several doctors and
the operating room supervisor have complained. An appropriate initial course of action
for the supervisor of transcription is to?? - Answer-counsel the transcriptionist privately
The director of the Health Information Services Department has determined that an in-
service for department supervisors on improving productivity levels in their respective
areas is needed. As an outcome of this in-service, the director would like the
supervisors to understand that when setting productivity levels, a supervisor must?? -
Answer-determine the productivity standards for each area and job function
Which of the following statements best describes the scalar or chain of command
principle?? - Answer-There is a clear flow of authority form super to subordinate
throughout the organization
In order to improve efficiency and productivity, which of the following sequence of steps
is the most effective?? - Answer-Know the objective; breaK down the work into
component activities, and the group activities into proper organizational units
Amelia Claire is a CNA and an RHIA who is a clinical documentation trainer for a large
health system. The results of a quality improvement study indicated that an informed
consent was not obtained for 25 percent of the surgical procedures performed. Amelia
has discussed the problem with the director of the Health Information Department and
they have decided to begin corrective action by providing an in-service. The most
important participants who should attend this in-service are?? - Answer-physicians and
residents
The director of health Information Services has recently reviewed approval to purchase
a new high speed scanner. The director plans to redesign the department layout to
accommodate the equipment and to ensure that the equipment is placed in the most
appropriate area of the department. Which of the following tools will best assist the
director with this new layout?? - Answer-proximity chart
One of your first tasks as the new manager of Health Information Services is to review
the department policy and procedure manual. You have determined that several policy
statements are in-congruent with appropriate existing employee practices. Proper
management conventions require?? - Answer-revising the policy appropriately and
documenting the date of the changed
Elizabeth Home is the chief executive officer (CEO) at St. Augustine Medical Center. At
the beginning of each fiscal year, she begins a formal planning cycle. Her annual
planning process should begin with which of the following?? - Answer-establishing the
annual organizational objectives
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