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Salesforce AI Associate Questions with Correct Answers
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Salesforce AI Associate Questions with Correct Answers
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Salesforce AI Associate Questions with CorrectAnswers
Which type of bias imposes a system's values on others?
A. Association
B. Automation Most Voted
C. Societal Correct Answer-C
A sales manager wants to improve their processes using AI in
Salesforce.Which application of AI would be most beneficial?
A. Lead scoring and opportunity forecasting
B. Data modeling and management
C. Sales dashboards and reporting Correct Answer-B
What is the most likely impact that high-quality data will have on
customer relationships?
A. Improved customer trust and satisfaction
B. Increased brand loyalty
C. Higher customer acquisition costs Correct Answer-A
What are the key components of the data quality standard?
A. Accuracy, Completeness, Consistency
,B. Reviewing, Updating, Archiving
C. Naming, Formatting, Monitoring Correct Answer-A
What is an implication of user consent in regard to AI data privacy?
A. AI ensures complete data privacy by automatically obtaining user
consent.
B. AI infringes on privacy when user consent is not obtained.
C. AI operates Independently of user privacy and consent Correct
Answer-B
Cloud Kicks wants to optimize its business operations by incorporating
AI into its CRM. What should the company do first to prepare its data
for use with AI?
A. Remove biased data.
B. Determine data availability.
C. Determine data outcomes. Correct Answer-B
Which action should be taken to develop and implement trusted
generated AI with Salesforce's safety guideline in mind?
A. Develop right-sized models to reduce our carbon footprint.
B. Create guardrails that mitigates toxicity and protect PII
, C. Be transparent when AI has created and automatically delivered
content. Correct Answer-B
What should organizations do to ensure data quality for their AI
initiatives?
A. Collect and curate high-quality data from reliable sources.
B. Rely on AI algorithms to automatically handle data quality issues.
C. Prioritize model fine-tuning over data quality improvements. Correct
Answer-A
How does AI which CRM help sales representatives better understand
previous customer interactions?
A. Creates, localizes, and translates product descriptions
B. Triggers personalized service replies
C. Provides call summaries Correct Answer-C
Cloud kicks wants to decrease the workload for its customer care agents
by implementing a chatbot on its website that partially deflects incoming
cases by answering frequency asked questions.
Which field of AI is most suitable for this scenario?
A. Natural language processing
B. Computer vision
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