Medical Office Procedures 3-6 Exam Questions and Correct Answers
3 views 0 purchase
Course
Medical Office Procedures
Institution
Medical Office Procedures
At the beginning of the communication cycle, who organizes the message?
A. Patient B. Physician C. Sender D. Receiver C. Sender
what is the chosen method for transmitting a message?
A. Channel B. Format C. Message D. Line A. Channel
A barrier to effective communication is:
A. Inactive listenin...
Medical Office Procedures 3-6 Exam
Questions and Correct Answers
At the beginning of the communication cycle, who organizes the message?
A. Patient
B. Physician
C. Sender
D. Receiver ✅C. Sender
what is the chosen method for transmitting a message?
A. Channel
B. Format
C. Message
D. Line ✅A. Channel
A barrier to effective communication is:
A. Inactive listening
B. Active listening ✅A. Inactive listening
One of the most visible and expressive parts of the body is:
A. face
B. hands ✅A. face
This type of letter places the dateline at 2 inches:
A. Block-style
B. Motified Block ✅A. Block-Style
What should always be done prior to hitting SEND on an email?
A. Copying
B. Saving
C. Proof-reading
D. Printing ✅C. Proof-reading
The main channel of communication between the patient and the physician is:
A. Face-to-face
B. the telephone
, C. email
D. regular mail ✅B. the telephone
All chart entries must be:
A. signed and filed
B. dated
C. signed and dated
D. printed and dated ✅C. signed and dated
When using electronic mail, the potential for unintentional disclosure of PHI is:
A. Low
B. Moderate
C. High
D. Impossible ✅C. High
Before appointments can be made, the administrative medical assistant must know the
________ of the physicians office.
A. Address
B. Basic Schedule
C. Average Schedule
D. Basic Info ✅B. Basic Schedule
The abbreviation CC stands for:
A. Current Complaint
B. Clinical Compliance
C. Chief Complaint
D. Clinical Nurse ✅C. Chief Complaint
Another name for wave scheduling is:
A. Group Scheduling
B. Open/Fixed hours
C. Modified Wave
D. Cluster Scheduling ✅D. Cluster Scheduling
This type of scheduling gives patients the flexibility of open office hours while allowing
the assistant more control over the flow of patients
A. Double Booking
B. Modified Wave
C. Wave Scheduling
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller twishfrancis. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $8.99. You're not tied to anything after your purchase.
