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[Show more]What are the "Five Cs" of better communication? - Content: Addresses all areas of interest and fully answers questions - Conciseness: Get to the point; say what needs to be said in as few words as possible - Clarity: Choose words that accurately and precisely convey meaning - Coherence: Create a l...
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Add to cartWhat are the "Five Cs" of better communication? - Content: Addresses all areas of interest and fully answers questions - Conciseness: Get to the point; say what needs to be said in as few words as possible - Clarity: Choose words that accurately and precisely convey meaning - Coherence: Create a l...
If you discover that another medical assistant in your practice is disclosing information about a celebrity patient to a blogger, you should: inform the supervisor of the office 
A specialist that focuses on dealing with the skin, nails, hair and its diseases. Dermatologist 
All of the following are...
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Add to cartIf you discover that another medical assistant in your practice is disclosing information about a celebrity patient to a blogger, you should: inform the supervisor of the office 
A specialist that focuses on dealing with the skin, nails, hair and its diseases. Dermatologist 
All of the following are...
Amenity Something conducive to comfort, convenience, or enjoyment. 
 
Demographic The statistical characteristics of human populations (as in age or income) used especially to identify markets. 
 
fervent Exhibiting or marked by great intensity of feeling. 
 
Harmonious Marked by accord in sentiment...
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Add to cartAmenity Something conducive to comfort, convenience, or enjoyment. 
 
Demographic The statistical characteristics of human populations (as in age or income) used especially to identify markets. 
 
fervent Exhibiting or marked by great intensity of feeling. 
 
Harmonious Marked by accord in sentiment...
At the beginning of the communication cycle, who organizes the message? 
A. Patient B. Physician C. Sender D. Receiver C. Sender 
what is the chosen method for transmitting a message? 
A. Channel B. Format C. Message D. Line A. Channel 
A barrier to effective communication is: 
A. Inactive listening...
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Add to cartAt the beginning of the communication cycle, who organizes the message? 
A. Patient B. Physician C. Sender D. Receiver C. Sender 
what is the chosen method for transmitting a message? 
A. Channel B. Format C. Message D. Line A. Channel 
A barrier to effective communication is: 
A. Inactive listening...
A ____ would be most appropriate to provide positive reinforcement to a patient who has followed the prescribed treatment and lost weight. pat on the back 
Match the type of communication barrier to its description. Note: Answers may be used more than once. Not all patients speak, read, write, or un...
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Add to cartA ____ would be most appropriate to provide positive reinforcement to a patient who has followed the prescribed treatment and lost weight. pat on the back 
Match the type of communication barrier to its description. Note: Answers may be used more than once. Not all patients speak, read, write, or un...
How should you proofread a letter? 
a. Read long documents a section at a time. b. Never read it against the document. c. Always finish the job no matter how tired you may be. d. Always proof it only on the computer screen a. Read long documents a section at a time. 
How can form letters be individu...
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Add to cartHow should you proofread a letter? 
a. Read long documents a section at a time. b. Never read it against the document. c. Always finish the job no matter how tired you may be. d. Always proof it only on the computer screen a. Read long documents a section at a time. 
How can form letters be individu...
In terms of administration within the health profession, what had changed over the years? More knowledge, larger scope of practice 
What is the difference between an MOA in the USA and in Canada? In the USA the MOA's do not do any admin work 
What are other names for an MOA Admin health professiona...
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Add to cartIn terms of administration within the health profession, what had changed over the years? More knowledge, larger scope of practice 
What is the difference between an MOA in the USA and in Canada? In the USA the MOA's do not do any admin work 
What are other names for an MOA Admin health professiona...
HIPAA (Health Insurance Portability and Accountability Act) Set of government regulations that help ensure continuity and privacy of healthcare 
AAMA (American Association of Medical Assistants) Was established at the 1956 annual state convention. Works to raise the standards of medical assisting 
A...
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Add to cartHIPAA (Health Insurance Portability and Accountability Act) Set of government regulations that help ensure continuity and privacy of healthcare 
AAMA (American Association of Medical Assistants) Was established at the 1956 annual state convention. Works to raise the standards of medical assisting 
A...
Accuracy Correctness, including attention to detail; the trait often ranked most important in assistants and physicians. 
Administrative Medical Assistant (AMA) The title given to medical office professionals who perform administrative tasks in a wide variety of settings. 
Assertiveness The ability ...
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Add to cartAccuracy Correctness, including attention to detail; the trait often ranked most important in assistants and physicians. 
Administrative Medical Assistant (AMA) The title given to medical office professionals who perform administrative tasks in a wide variety of settings. 
Assertiveness The ability ...
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