Leading correct answers _____ involves encouraging all employees to perform at a high level to help the organization achieve its vision and goals.
Competitive advantage correct answers The four building blocks of _____ are superior efficiency; quality; speed, flexibility, and innovation; and res...
MGT 300 Exam 1 || with Complete Solutions.
Leading correct answers _____ involves encouraging all employees to perform at a high level to
help the organization achieve its vision and goals.
Competitive advantage correct answers The four building blocks of _____ are superior
efficiency; quality; speed, flexibility, and innovation; and responsiveness to customers.
True correct answers An organization's resources include assets such as people and their skills,
know-how, and experience.
True correct answers Management teaches people not yet in positions of authority how to lead
coworkers, solve conflicts between them, achieve team goals, and thus increase performance.
Organizational performance correct answers _____ is a measure of how efficiently and
effectively managers use available resources to satisfy customers and achieve organizational
goals.
They are responsible for daily supervision of the non-managerial employees. correct answers
Which of the following is a characteristic of first-line managers?
Human correct answers The general ability to understand, alter, lead, and control the behavior of
other workers is a _____ skill.
Organizing correct answers In which of the following managerial tasks are work relationships
restructured to facilitate the interaction and cooperative efforts of organizational members, all of
whom strive to achieve organizational goals?
True correct answers Managers affect society directly with their decisions regarding the use of
resources.
They make specific decisions about the production of goods and services. correct answers Which
of the following is a true of middle managers?
Controlling correct answers Abby, the CEO of Little Angel Photography, reviews the
performance of her company over the last quarter to determine whether they are meeting the
planned sales and profitability goals. In this instance, which managerial task is she performing?
False correct answers At a recent staff meeting, Jim was praised by his CEO for always choosing
the right goals to pursue. The quality that Jim displays here is efficiency.
True correct answers Strategies are a cluster of decisions concerning what organizational goals to
pursue, what actions to take, and how to use resources to achieve these goals.
Organization correct answers A(n) _____ is a collection of people who work together and
coordinate their actions to achieve a wide variety of goals.
,Deciding which goods a company should produce correct answers Which of the following is a
primary concern of top managers?
Planning correct answers Marietta is the product manager at Fireflies Ltd., a company that
designs and manufactures clothes and fashion accessories. Noticing the rising popularity of
rhinestone jewelry and the fact that only a handful of stores actually stocked it, she decided to
take advantage of the latent demand in the market. Marietta knew that she was taking a risk by
committing organizational resources to pursuing this idea, but was confident about the merit of
her decision. In deciding the allocation of resources for attaining her goals, which managerial
task can Marietta be said to be performing?
False correct answers The lower a manager's position is in the organization's hierarchy, the lesser
time she spends in leading and controlling the first-line managers of the organization.
True correct answers First-line managers are responsible for the daily supervision of the non-
managerial employees who perform the specific activities necessary to produce goods and
services.
Increase in employee attrition correct answers Which of the following is a consequence of
restructuring?
Effectiveness correct answers The measure of the appropriateness of the goals selected by
management for the organization and the degree to which the organization accomplishes these
goals is known as _____.
True correct answers Managers affect society directly with their decisions regarding the use of
resources.
A product that customers want at a quality and price they can afford. correct answers A company
with a high level of efficiency and effectiveness is most likely to produce:
Finding the best way to use resources to achieve organizational goals. correct answers Middle
managers are responsible for:
First-line managers correct answers Supervisors are also referred to as _____.
False correct answers Restructuring cannot be accomplished by reducing levels in the hierarchy.
Self-managed team correct answers A group of employees who assume collective responsibility
for organizing, controlling, and supervising their own work activities is known as a:
False correct answers The amount of time that managers spend planning and organizing
resources decreases as they ascend the hierarchy within the organization.
, It has a high level of effectiveness and low level of efficiency. correct answers The Art Hub
makes and sells paintings, sculptures, and small craft items. Its products meet consumer needs,
but are often too expensive to buy. Which of the following is most likely to be true with regard to
the company?
True correct answers Organizations are collections of people who work together and coordinate
their actions to achieve a wide variety of goals.
True correct answers The array of technical skills managers need depends on their position in
their organizations.
Spokesperson correct answers In an intervie with a television channel, the Public Relations
manager of KP Oil explained what his company intended to do to tackle the threat to marine life
caused by an oil spill in the Pacific Ocean. The oil spill was caused by a tanker ship accident
carrying crude oil for the company. According to Mintzberg, the PR manager of KP Oil is
playing the role of a _____.
False correct answers Outsourcing hinders the development of new products.
Leading correct answers Which of the following tasks does a manager perform when he/she
energizes employees and enables them to understand the part he/she plays in achieving
organizational goals?
True correct answers Empowering employees can lead to so many kinds of performance gains
that organizations often use their reward systems to promote empowerment.
Technical correct answers Bob was recently promoted to the position of manager of the
engineering division in his company because of his knowledge and his ability to perform all the
functions required in his field. In this instance, Bob was promoted because of his _____ skill.
False correct answers Planning strategies is a simple and straightforward process, since it is done
under circumstances when the result is known and assured.
False correct answers During the planning process, managers lay out the lines of authority and
responsibility between different individuals and groups.
Controlling correct answers Abby, the CEO of Little Angel Photography, reviews the
performance of her company over the last quarter to determine whether they are meeting the
planned sales and profitability goals. In this instance, which managerial task is she performing?
False - effectiveness correct answers Efficiency is a measure of the appropriateness of the goals
that managers have selected for the organization to pursue and the degree to which the
organization achieves those goals.
Leading correct answers Which of the following managerial tasks does a manager perform when
he/she articulates a clear organizational vision for the organization's members to accomplish?
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