What is HR management ? correct answers Design of formal systems in an organization to manage human talent for accomplishing organizational goals. (manage the right people, in the right position to get the job done)
Four types of organizational assets? correct answers -Physical
-Financial
-Int...
HRM 353 Chapters 1-3 || very Flawless.
What is HR management ? correct answers Design of formal systems in an organization to
manage human talent for accomplishing organizational goals. (manage the right people, in the
right position to get the job done)
Four types of organizational assets? correct answers -Physical
-Financial
-Intellectual Property
-Human
Human (intellectual) capital? correct answers Collective value of the capabilities, knowledge,
skills, life experiences, and motivation of an organizational workforce.
What does intellectual capital reflect? correct answers -Thinking
-Knowledge
-Creativity
-Decision making
What are HR issues in smaller organizations? correct answers Shortage of qualified workers,
increasing costs of employee benefits, rising payroll taxes, and government regulation
compliance.
Positive and negative views of HR Departments? correct answers Positive: -Deal with a huge
number of government regulations.- Protects corporate assets against legal issues.
Negative: - Too bureaucratic, detail oriented, and costly and are compromised of naysayers. -
More concerned about activities than results.- Efforts are seen as seldom linking employee,
managerial, and business performance.
Core competency? correct answers Unique capability that creates high value in which an
organization excels. Differentiates an org. from its competitors. Key determinant of competitive
advantage. HR department depends on using people as a core competency
Where employees can be a core competency? correct answers -Productivity
-Customer service/quality
-Organizational culture
Productivity? correct answers a measure of the quantity and quality of work done, considering
the cost of the resources used.
How to determine Unit Labor Cost? correct answers A measure of HR productivity computed by
dividing the average cost of workers by their average levels of output.
HR approaches to improving productivity? correct answers Figure 1.3 Organization
restructuring, redesigning work, aligning HR activities, and Outsourcing analysis.
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