AHIP – 4 Questions with Correct Answers
A Medicare beneficiary has walked into your office and requested that
you sit down with her and discuss her options under the Medicare
Advantage program. Before engaging in such a discussion, what should
you do? Correct Answer-You must have her sign a scope of appointment
form, indicating which products she wishes to discuss. You may then
proceed with the discussion.
You will be holding a sales event in the near future, at which you would
like to offer door prizes to attendees. Under guidelines from the
Medicare agency, what types of gifts or prizes would not be allowed in
this situation? Correct Answer-Gift cards or gift certificates of $15 or
less that can be readily converted to cash.
During a sales presentation, your client asks you whether the Medicare
agency recommends that she sign up for your plan or stay in Original
Medicare. What should you tell her? Correct Answer-Tell her that the
Medicare agency does not endorse or recommend any plan.
ABC is a Medicare Advantage (MA) plan sponsor. It would like to use
its enrollees' information to market non-health related products such as
life insurance and annuities. To do so it must obtain authorization from
the enrollees. Which statement best describes the authorization process?
Correct Answer-Authorization may be obtained by directing a
beneficiary to a website to provide consent as long as the website
includes a mechanism for an electronic signature that is valid under
applicable law.
,Agent Martinez wishes to solicit Medicare Advantage prospects through
e-mail and asks you for advice as to whether this is possible. What
should you tell her? Correct Answer-Marketing representatives may
initiate electronic contact through e-mail but an opt-out process must be
provided.
Miguel Sanchez is a relatively new agent who has come to you for
advice as to what he can do during the Medicare Advantage Open
Enrollment Period (MA-OEP). What advice should you give Miguel?
Correct Answer-During the MA-OEP, Miguel can have one-on-one
meetings with beneficiaries who have requested such meetings.
Mrs. Lu is turning 65 in November and called to ask for your help
deciding on a Medicare Advantage plan. She agreed to sign a scope of
appointment form and meet with you on October 15. During the
appointment, what are you permitted to do? Correct Answer-You may
provide her with the required enrollment materials and take her
completed enrollment application.
You are working several plans and community organizations to sponsor
an educational event. When putting together advertisements for this
event, what should you do? Correct Answer-You must ensure that the
advertisements indicate it is an educational event, otherwise it will be
considered a marketing event.
Mr. Prentice has many clients who are Medicare beneficiaries. He
should review the Centers for Medicare & Medicaid Services' (CMS)
Communication and Marketing Guidelines to ensure he is compliant for
, which type of products? Correct Answer-Medicare Advantage (MA) and
Prescription Drug (PDP) plans.
You have been providing a pre-Thanksgiving meal during sales
presentations in November for many years and your clients look forward
to attending this annual event. When marketing Medicare Advantage
and Part D plans, what are you permitted to do with respect to meals?
Correct Answer-You may provide light snacks, but a Thanksgiving style
meal would be prohibited, regardless of who provides or pays for the
meal.
You work for a company that has marketed Medigap products for many
years. The company has added Medicare Advantage and Part D plans
and you will begin marketing those plans this fall. You are planning
what materials to use to easily show the differences in benefits,
premiums and cost sharing for each of the products. What do you need
to do with your materials before using them for marketing purposes?
Correct Answer-You must submit your materials to the plan you
represent, so CMS can review and approve the materials to ensure they
are accurate.
Next week you will be participating in your first "educational event" for
prospective enrollees. In order to be sure that you do not violate any of
the applicable guidelines, in what activities should you plan to engage?
Correct Answer-You should plan to ensure that the educational event is
an informative event and must not conduct a sales presentation or
distribute or accept enrollment forms at the event.
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