MGMT 310 Exam 2 Study Guide || Questions and 100% Accurate Answers.
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Course
MGMT 310
Institution
MGMT 310
Motivation correct answers set of energetic forces that originates both within and outside an employee
What is motivation's relationship with engagement? correct answers engaged employees will invest themselves and their energies into their job
direction of effort correct answers what employe...
MGMT 310 Exam 2 Study Guide || Questions and 100%
Accurate Answers.
Motivation correct answers set of energetic forces that originates both within and outside an
employee
What is motivation's relationship with engagement? correct answers engaged employees will
invest themselves and their energies into their job
direction of effort correct answers what employees do at a given moment; direction in which
their effort is channeled
intensity of effort correct answers how hard you are working on something
persistence of effort correct answers how long you are going to work on something
extrinsic situations correct answers rewards and incentivized systems coming from another
person/group
intrinsic situations correct answers rewards from yourself.
needs theories correct answers doing things because we have needs.
having a job in order to pay for rent/food
two factor theory correct answers motivators-achievement, personal growth
hygiene factors-salary, benefits, etc.
expectancy theory correct answers cognitive process that employees go through to make choices
among different voluntary responses
expectancy correct answers the perceived relationship between effort and performance
instrumentality correct answers the perceived relationship between performance and rewards
valence correct answers value of the outcome associated with the performance of the job
what role does self-efficiency play in expectancy theory? correct answers by having self
efficiency(self confidence), it will result in a successful performance.
what makes an outcome have high valence? correct answers employees are more motivated
when successful performance helps them attain attractive outcomes, such as bonuses
, what is goal setting theory correct answers motivation that is fostered when employees are given
specific and difficult goals
two qualities that make goals strong predictors of task performance correct answers intensity and
persistence maximized
how does goal commitment affect feedback correct answers feedback gives an employee
information about his/her current level of performance.
can indicate that a change in effort or persistence is needed.
how does goal commitment affect task complexity correct answers reflects how complicated and
complex aspects of the goal are
equity theory correct answers people evaluate the inputs (effort, ability, experience) to the
outputs they receive (pay, promotions, etc.
3 types of equity outcomes correct answers equity = appropriately rewarded; all is in balance, no
action is needed
negative equity = under rewarded, you feel anger, shrink inputs to align with outcomes
positive inequity = over rewarded, restore equity by increasing inputs
3 types of equity sensitivity correct answers benevolents: higher tolerance for negative inequity
sensitiveness: motivated to resolve both positive or negative inequity
entitleds: no tolerance for negative inequity
what is trust correct answers The willingness to be vulnerable to an authority based on positive
expectations about the authority's actions and intentions
disposition based trust correct answers expectation that the words, promises, and statements of
individuals and groups can be relied upon.
can also manifest as blind trust - puts people at risk of being fooled into trusting some people
who are not worthy
cognition based trust correct answers evaluation of trustworthiness-characteristics/attributes of a
trustee that lead individuals to trust him/her.
3 characterisitics of trustworthiness correct answers ability-skills, competencies, and expertise
benevolence-belief that authority wants to do good for the trustor
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