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LLPSD - FF1 Chapter 4 Practice Questions and Answers $10.49   Add to cart

Exam (elaborations)

LLPSD - FF1 Chapter 4 Practice Questions and Answers

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  • Course
  • LLPSD FF1
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  • LLPSD FF1

LLPSD - FF1 Chapter 4 Practice Questions and Answers What should a call-taker do if a call comes in about an issue the fire department does not handle? a. Send the call to he back of teh queue and take it when there is no priority traffic b. Politely inform the called that the fire department...

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  • August 27, 2024
  • 14
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • LLPSD FF1
  • LLPSD FF1
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©SOPHIABENNET@2024/2025 Wednesday, August 21, 2024 12:13 PM




LLPSD - FF1 Chapter 4 Practice
Questions and Answers

What should a call-taker do if a call comes in about an issue the
fire department does not handle?

a. Send the call to he back of teh queue and take it when there is
no priority traffic

b. Politely inform the called that the fire department does not
provide assistance for his or her issue.

c. Advise the caller to call back on the nonemergency line.

d. Transfer, direct, or refer the caller to the appropriate agency. -
Answer✔️✔️-d. Transfer, direct, or refer the caller to the appropriate
agency

Which statement about telecommunication center voice recorders is
correct?

a. The recordings are useful for review of the telecommunication
center's performance.

b. Nondisclosure laws require destruction of recordings of routine
traffic after 72 hours.

c. The units record only when manually activated by the
telecommuicator.




1

, ©SOPHIABENNET@2024/2025 Wednesday, August 21, 2024 12:13 PM




d. The cordings are not discoverable for use in litigation. -
Answer✔️✔️-a. The recordings are useful for review of the
telecommunication center's performance.

What is the third step in the five-step process of receiving and
dispatching an emergency call?

a. Classification and prioritization

b. Caller instruction

c. Unit selection

d. Unit notification - Answer✔️✔️-a. Classification and prioritization
(1. call receipt 2. location validation 3. classification & prioritization
4. unit selection 5. dispatch)

Which NFPA standard contains a complete list of qualifications for
telecommunicators?

a. 1071

b. 1051

c. 1061

d. 1081 - Answer✔️✔️-c. NFPA 1061

What is the term for communications center dispatchers?

a. Public afety answering technicians

b. 911 receptionists




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