values correct answers abstract ideals that guides ones thinking and behavior across all situation
Schwartz' model of values correct answers Openess to change
self-transcendence
conservation
self-enhancement
Attitudes correct answers represent our feelings or opinions about people places...
MGMT 310 KU Exam 2 || with 100% Correct Answers.
values correct answers abstract ideals that guides ones thinking and behavior across all situation
Schwartz' model of values correct answers Openess to change
self-transcendence
conservation
self-enhancement
Attitudes correct answers represent our feelings or opinions about people places and objects and
range from positive to negative
workplace attitudes correct answers an outcome of various OB-related process including
leadership.
3 components of Attitudes: Affective, cognitive, and behavioral component correct answers
Affective: attitude contains the feelings and or emoitions on has about a given object or situation
Cognitive: attitude that reflects the beliefs or ideas one has about an object or situation
Behavioral: refers to how one intends or expects to act toward someone or something.
organizational commitment correct answers reflects the extent to which an individual identifies
with an organization and commits its goal.
perceived organizational support correct answers reflects the extent to which employees believe
their organization values their contributions and genuinely cares about their well being.
value attainment correct answers satisfaction results from the perception that a job allows for
fulfillment of an individual important values
organizational citizenship behavior correct answers individual behavior that is discretionary, not
directly or explicitly recognized by the formal reward systems and that in the aggregate promotes
the effective functioning of the organization.
individual differences correct answers broad category used to collectively describe the vast
number of attributes (traits and bheaviors) that describe you as a person.
personality correct answers defined as the combination of a stable physical, behavioral and
mental characteristics that give individuals their unique identities
Big 5 personality dimensions correct answers extraversion, agreeableness, conscientiousness,
emotional stability, openness to experience
, proactive personality correct answers someone who is relatively unconstrained by situational
forces and who affects environmental change. proactive people identify opportunities and act on
them show initiative, take action and preserve until meaningful change occurs
Emotional intelligence correct answers ability to monitor your own emotions and those of others,
to discriminate among them and to use this information to guide your thinking and actions. 4 key
components: self awareness, self management, social awareness, relationship management
emotions correct answers complex, relatively brief responses aimed at a particular target such as
a person, information experience event or nonevent. Also change psychological or state of mind.
emotion display norms correct answers rules that dictate which types of emotions are expected
and appropriate for their members to show.
perception correct answers cognitive process that that enables us to interpret and understand our
surroundings
schema correct answers represents a persons mental picture or summary of a particular event or
type of stimulus
implicit cognition correct answers represents any thoughts or beliefs that are automatically
activated from memory without our conscious awareness
casual attributions correct answers suspected or inferred causes of behavior
3 dimensions of behavior correct answers consensus: compares an individual behavior with that
of his or her peers.
Distinctiveness: comapares a persons behavior on other task
Consistency: judges if the individuals performance on a given task is consistent over time.
fundamental attribution bias correct answers reflects one tendency to attribute another persons
behavior to his or her personal characteristics, as opposed to situational factors
self-serving bias correct answers represents one tendency to take more personal responsibility for
success that failure
surface level characteristic correct answers those that are quickly apparent to interactants such as
race, gender and age
deep level characteristic correct answers those that take time to emerge in interactions such as
attitudes opinions and values.
affirmative action correct answers an artificial intervention aimed at giving management a
chance to correct an imbalance,injustice,mistake,or outright discrimination that occurred in the
past
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