GEB 3031 Exam 3 Questions with Correct Answers
Many Managers tend to view decision making as: Correct Answer--a
choice to be made at a single point in time, usually by an individual or a
small group.
Decisions Making can be more accurately described as a: Correct
Answer--process
-Important decisions, such as changing the strategic direction of a group
or hiring a new manager, typically require time and input from many
individuals and sources of information throughout an organization.
Process: Correct Answer--driven approach to decision-making
Phase 1: Establish a context for success Correct Answer--Setting the
stage
-Recognizing obstacles
Setting the Stage Correct Answer--select participants ad decide where to
hold your meetings.
-Next, you determine the approach you will take to reach a decision—
will you aim for consensus or vote by majority?
-During the meetings, especially the earliest ones, you set the tone for
the group by encouraging open dialogue and promoting healthy debate.
Recognizing Obstacles Correct Answer--Certain individual biases and
group dynamics can be obstacles in the decision-making process. By
,predicting and recognizing these tendencies, you can take steps to avoid
them.
Phase 2: Assess the situation and choose a course of action Correct
Answer--Framing the Issue
-Generating Alternatives
-Evaluating Alternatives
-Making a Decision
Framing the Issue Correct Answer--A successful decision depends on a
clear understanding of the issue at hand and its root cause(s).
Generating Alternatives Correct Answer--After you've clarified the
issue, you brainstorm and generate creative conflict to develop
alternative courses of action and ways of proceeding.
Evaluating Alternatives Correct Answer--Next, you assess the
feasibility, risk, and ethical implications of each possible choice.
Making a decision Correct Answer--Finally, you choose an alternative.
Phase 3: Communicate and implement the decision Correct Answer--
Communicating the decision
-Implementing the decision
,Communicating the Decision Correct Answer--You decide who should
be notified of your decision and communicate it effectively.
Implementing the Decision Correct Answer--You determine what tasks
will be required to put the decision into action, assign resources, and
establish deadlines.
Creating the right Context is important in making successful choices and
consists of: Correct Answer--Selecting the right people to participate in
the process
-Identifying a setting, or physical location, that will encourage creative
thinking
-Choosing an approach for making the actual decision
-Creating a climate that promotes healthy debate and allows for diverse
viewpoints
Key Stakeholders Correct Answer--These are the people most directly
affected by the decision or who have a stake in the decision. You need
their buy-in to put the decision into effect. Since they are more likely to
support a decision they helped make, include them early in the process
to ensure an efficient implementation.
, Experts Correct Answer--Experts can educate the group and provide
information about the feasibility of various options. Keep in mind that
you may need more than one area of expertise represented in your group.
Opponents Correct Answer--If you are aware of individuals who may
oppose the decision and block its implementation, invite them to one or
more of your meetings. Involving potential opponents early on can
eliminate obstacles down the road.
Ideally, your group should be: Correct Answer--small in size, preferably
between five and seven members. Depending on the complexity of the
decision at hand, you may want to involve as many as ten or as few as
two people in the decision-making process.
To allow for creative solutions, choose diverse settings for meetings
such as: Correct Answer--conference rooms that you don't typically
work in, off-site locations, or a familiar location with the furniture
rearranged to facilitate face-to-face discussion.
When people are removed from traditional settings, such as a boardroom
or a supervisor's office, they tend to speak more freely because they feel
less constrained by office hierarchies. Correct Answer-True
Team empowerment varies according to: Correct Answer-the decision-
making approach your team adopts
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller cracker. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $14.99. You're not tied to anything after your purchase.