,1. What statement is true regarding decision making?
t t t t t t
A) It is an analysis of a situation t t t t t t
B) It is closely related to evaluation t t t t t
C) It involves choosing between courses of action
t t t t t t
D) It is dependent upon finding the cause of
t t t t t t t
aproblemAns: C
t t t t
Feedback:
Decision making is a complex cognitive process often defined as choosing a
t t t t t t t t t t t
particular course of action. Problem solving is part of decision making and is
t t t t t t t t t t t t t
asystematic processthat focuses on analyzing a difficult situation. Critical
t t t t t t t t t t
thinking,sometimes referred to as reflective thinking, is related to evaluation and
t t t t t t t t t t t t
has a broader scope than decision making and problem solving.
t t t t t t t t t t
2. What is a weakness of the traditional problem-solving model?
t t t t t t t t
A) Its need for implementation time t t t t
B) Its lack of a step requiring evaluation of results
t t t t t t t t
C) Its failure to gather sufficient data t t t t t
D) Its failure to t t
evaluatealternatives Ans: A
t t t t
Feedback:
t
The traditional problem-solving model is less effective when time constraints
t t t t t t t t t
area consideration. Decision making can occur without the full analysis required
t t t t t t t t t t t t
inproblem solving. Because problem solN
t t ving attempts to identify the root problem in tt tt tt tt tt tt tt tt tt t
situations, much time and energy are spent on identifying the real problem.
t t t t t t t t t t t t
3. Which of the following statements is true regarding decision making?
t t t t t tt t tt t
A) Scientific methods provide identical decisions by different t t t t t t
individualsfor thesame problems
t t t t
B) Decisions are greatly influenced by each person's value system t t t t t t t t
C) Personal beliefs can be adjusted for when the scientific t t t t t t t t
approach toproblemsolving is used
t t t t t
D) Past experience has little to do with the quality of t t t t t t t t t
thedecisionAns: B
t t t t
Feedback:
Values, life experience, individual preference, and individual ways of
t t t t t t t t
thinking will influence a person's decision making. No matter how objective
t t t t t t t t t t t
the criteria will be, valuejudgments will always play a part in a person's
t t t t t t t t t t t t t
decision making,either consciously or subconsciously.
t t t t t t
Page
,4. What influences the quality of a decision most often?
t t t t t t t t
A) The decision maker's immediate superior t t t t
B) The type of decision that needs to be made
t t t t t t t t
C) Questions asked and alternatives generated t t t t
D) The time of day the decision t t t t t
ismadeAns: C
t t t t
Feedback:
The greater the number of alternatives that can be generated by the decision
t t t t t t t t t t t t
maker, thebetter the final decision will be. The alternatives generated and
t t t t t t t t t t t
thefinal choices are limited by each person's value system.
t t t t t t t t t t
5. What does knowledge about good decision making lead one to believe?
t t t t t t t t t t
A) Good decision makers are usually right-brain, intuitive thinkers
t t t t t t t
B) Effective decision makers are sensitive to the situation and to others t t t t t t t t t t
C) Good decisions are usually made by left-brain, logical thinkers
t t t t t t t t
D) Good decision making requires analytical rather than t t t t t t
creativeprocessesAns: B
t t t t
Feedback:
Good decision makers seem to have antennae that make them particularly
t t t t t t t t t t
sensitive to other people and situations. Left-brain thinkers are typically
t t t t t t t t t t
tbetter at processing language, logic, numbers, and sequential ordering, whereas
t t t t t t t t t
tright-brain thinkers excel atnonverbal ideation and holistic synthesizing.
t t t t t t t t t
N
6. What is the best definition of decision making?
t t t t t t t
A) The planning process of management t t t t
B) The evaluation phase of the executive role
t t t t t t
C) One step in the problem-solving process t t t t t
D) Required to justify the need for t t t t t
scarceitemsAns: C
t t t t
Feedback:
Decision making is a complex, cognitive process often defined as choosing a
t t t t t t t t t t t
particularcourse of action. Decision making, one step in the problem-solving
t t t t t t t t t tt
process, is an important task that relies heavily on critical thinking and
t t t t t t t t t t t t
clinicalreasoning skills.
t t t
Page
, 7. If decision making is triggered by a problem with what does it end?
t t t t t t t t t t t t
A) An alternative problem t t
B) A chosen course of action t t t t
C) An action that guarantees success t t tt t
D) A restatement of t t
t thesolution Ans: B
t t t t
tFeedback:
A decision is made when a course of action has been chosen. Problem
t t t t t t t t t t t t
solving is part ofdecision making and is a systematic process that focuses
t t t t t t t t t t t t
on analyzinga difficult situation. Problem solving always includes a decision-
t t t t t t t t t t t
making step. t
8. Why do our values often cause personal conflict in decision making?
t t t t t t t t t t
A) Some values are not realistic or healthy t t t t t t
B) Not all values are of equal worth t t t t t t
C) Our values remain unchanged over time t t t t t
D) Our values often collide with t t t t
oneanotherAns: D
t t t t
Feedback:
Values, life experience, individual preference, and individual ways of
t t t t t t t t
thinking will influence a person's decision making. No matter how objective
t t t t t t t t t t t
the criteria will be, valuejudgments will always play a part in a person's
t t t t t t t t t t t t t
decision making,either consciously or subconsciously.
t t t t t t
N
9. Which statement is true concerning critical thinking?
t t t t t t
A) It is a simple approach to decision making
t t t t t t t
B) It is narrower in scope than decision making
t t t t t t t
C) It requires reasoning and creative analysis
t t t t t
D) It is a synonym for the problem-
t t t t t t
solvingprocessAns: C t t t
Feedback:
Critical thinking has a broader scope than decision making and problem
t t t t t t t t t t
solving. It issometimes referred to as reflective thinking. Critical thinking
t t t t t t t t t t
alsoinvolves reflectingupon the meaning of statements, examining the offered
t t t t t t t t t t
evidence and reasoning, and forming judgments about facts.
t t t t t t t t
Page
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