BUSMHR 3200 Exam 1 (Inks)

Context of Strategy - answer-organizational behavior and human capital management decisions should always be made with overall company in mid. Derailers - answer--Insensitivity to others -Poor working relations -Inability to build or lead a team -Authoritarianism -Inability to change and adapt Human Relations Movement - answer-proposed that better human relations could increase worker productivity McGregor's Theory X - answer--People dislike work and avoid it whenever possible -People need to be coerced to work -People require close supervision at all times -Most prefer to be directed, have little ambition and avoid responsibility McGregor's Theory Y - answer--Work is seen as a natural activity, like play or rest -Given objectives, people can be very self-directed -People become committed to objectives with some reward -Most people are ambitious and can accept (and seek out) responsibility Human Capital - answer-knowledge, honesty, confidence, skills Social Capital - answer-trust, respect, friendship, shared goals - not a given, but orgs want it Strategic Management Overview - answer-Critical to success, addresses competitive challenges faced by org, plan for integrating goals, tactics and acionals, has two major forms below Strategy Formulation - answer-strategic management elements (designing/developing a strategy) Strategy Implementations - answer-strategic management elements (making it happen/implementation) Linking strategy and human resource management - answer- Ethical Issues - answer-Points of concern about what is morally right Causes of Ethical Behaviors - answer--ill conceived goals -motivated blindness -indirect blindness -slippery slopes -overvaluing of outcomes Mergers - answer-The joining together of two or more companies or organizations to form one larger one. Acquisitions - answer-the incorporation of one firm into another through purchase Offshoring - answer-Moving operations from the country where a company is headquartered to a country where pay rates are lower but the necessary skills are available. Organizational Culture - answer-The set of shared, taken-for-granted implicit assumptions that a group holds and that determines how it perceives, thinks about, and reacts to its various environment Values - answer-broad beliefs, end states, behaviors, apply across most situations, influence behavior, can be ordered Culture - answer-collective function of individual experience and behavior Espoused Values - answer-values org STATEs it believes in (mission statements, etc.) Enacted Values - answer-values org members PERCEIVE are valued by org Ways to assess culture - answer--Innovation and Risk taking -attention to detail -outcome orientation -people orientation -team orientation -aggressiveness -stability Ways to change and influence culture - answer-- formal statements -design of physical space, the work environment -slogans, language, acronyms, sayings -criteria for rewards, recognition, advancement -stories, specific behaviors events -activities, metrics, outcomes that the organization tracks/values -leader behavior (modeling, reactions during crisis) Person/culture fit concept and implications - answer--life experiences -values -similar cultures before -desire for current culture Organizational Socialization - answer-process when a person learns values/norms/behaviors that allow to participate as a member of the org (learning the ropes) Phases of Organizational Socialization - answer--anticipatory socialization -encounter -change and acquisition Socialization Tactics - answer--Collective vs Individual -Formal vs Informal: extent newcomers are secluded -Sequential vs Random -Fixed vs Variable: extent of being a timetable -Serial vs Disjunctive: extent which mentors/role models are used -Investiture vs Divestiture: extent which ones old identity is kept Influences of Organizational Structure - answer-Business strategy External environment Nature of the organization's talent Organizational size Expectations of how employees should behave Organization's production technology Organizational change Different types of organizations - answer-global, multinational, international, domestic global organization - answer--facilities in different countries -cultural differences incorporated/take advantage of -decentralized decision making multinational organization - answer-facilities in multiple different countries, focus on min. prod/disturb costs International Organization - answer-one+ facilities in a few foreign countries Domestic Organization - answer-operations within single domestic marketplace Hofstede's Cultural Dimensions - answer-power distance, individualism, masculinity, uncertainty avoidance, short/long-term orientation GLOBE model of cultural differences - answer-power distance, uncertainty avoidance, institutional collectivism, in-group collectivism, gender egalitarianism, assertiveness, future orientation, performance orientation, humane orientation Other cultural differences - answer-social customs, taboos, space, religion, communication High context - answer-non verbal means a lot (china/japan) Low Context - answer-verbal and written are main (US) Expatriates - answer-employees assigned to work in a country that is not their own. Considerations (selection, prep, compensation, repatriation back home) Different types of intelligence - answer-linguistic logico-mathematical spatial musical bodily-kinesthetic interpersonal intrapersonal naturalistic Spatial Intelligence - answer-recognize and effectively use patterns Interpersonal - answer-work with others Intrapersonal - answer-Understanding self Naturalists - answer-Living in harmony with enviornment emotinal intelligence - answer-the ability to perceive, understand, manage, and use emotions (Daniel Goleman EQ) EQ - answer-Essential Question. Essential to leadership success Per