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CCP - Introduction To Genesys Cloud CX: Questions With Complete Solutions
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CCP - Introduction To Genesys Cloud CX: Questions With Complete Solutions
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CCP - Introduction To Genesys Cloud CX: QuestionsWith Complete Solutions
Which one of the following CCP courses are considered a prerequisite to the
other courses within the CCP program?
CCP: Introduction to Genesys Cloud CX
CCP: Genesys Cloud CX Collaboration & Communication
CCP: CCP: Genesys Cloud CX Contact Center
CCP: Genesys Cloud CX API Right Ans - CCP: Introduction to Genesys Cloud
CX
The CCP program is designed for which one of the following audiences?
Genesys Cloud Customer Administrator
Genesys Cloud User
Genesys Cloud Partner Personnel
Genesys Cloud Customer Support Right Ans - Genesys Cloud Partner
Personnel
You may choose to take your CCP certification exam by which of the following
means? (Select all that apply)
Online from Kryterion website with a live proctor
Online from Genesys training's website with live proctor
At a Kryterion test center
At a test center that is able to provide a certified proctor. Right Ans - Online
from Kryterion website with a live proctor
, At a Kryterion test center
Which one of the Genesys Reference Resources provides the latest community
threads and status of the Genesys Cloud on its home screen?
Genesys Cloud Knowledge Network
Genesys Cloud Resource Center
Genesys Cloud Community Right Ans - Genesys Cloud Resource Center
The CCP courses have a large number of links to which one of the following
Genesys reference resource?
Genesys Knowledge Network
Genesys Cloud Resource Center
Genesys Cloud User Guide Right Ans - Genesys Cloud User Guide
Which of t he following services are available from Genesys Cloud CX?
Collaborate
Accounting
Communicate
Contact Center Right Ans - Collaborate, Communicate and Contact Center
Which one of the following models views Genesys Cloud CX as a grouping of
services and the processing of data between those services?
Licensed component model
Services component model Right Ans - Services component model
Which one of the Genesys Cloud CX services provide directory services?
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