HSC 305 Professional Communication Exam Questions with Correct Answers (Already Graded A+)
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HSC 305 Professional Communication
Institution
HSC 305 Professional Communication
HSC 305 Professional Communication Exam Questions with Correct Answers (Already Graded A+)
Health care providers can effectively help address anxieties regarding uncertainties that are concerning to patients and loved ones. Which of the following is not appropriate?
a) Clarify their assumptions w...
HSC 305 Professional Communication
Exam Questions with Correct Answers
(Already Graded A+)
Health care providers can effectively help address anxieties regarding uncertainties that
are concerning to patients and loved ones. Which of the following is not appropriate?
a) Clarify their assumptions within your authority to have such a conversation.
b) Seek out the most appropriate person to talk with them more fully about their
anxieties.
c) Say something immediately to keep their hopes up even if you're not sure it's
completely accurate, then seek out someone better qualified to fully explain the
situation.
d) Stick to the truth whether it allays their anxieties. - Answer ✔ c) Say something
immediately to keep their hopes up even if you're not sure it's completely accurate, then
seek out someone better qualified to fully explain the situation.
Coping is a process in the family health systems approach. Which of the following is not
accurate regarding the coping process?
a) Coping includes problem solving, adapting to stress, and managing resources.
b) It is not the role of the health professional to assess coping styles.
c) Coping styles can be emotion focused.
d) Effective coping lowers an individual's anxiety so that they can meet daily demands. -
Answer ✔ b) It is not the role of the health professional to assess coping styles.
Interprofessional collaborative practice is best defined as:
a) when students from two or more professions learn about, from and with each other.
b) integrated enactment of knowledge, skills, values, and attitudes that define the areas
of work of a particular profession.
c) training that guides professional and institutional action.
d) when multiple health workers from different backgrounds work together to deliver the
highest quality of care. - Answer ✔ d) when multiple health workers from different
backgrounds work together to deliver the highest quality of care.
Interprofessional communication and collaboration are critical to patient care for all of
the following reasons except:
a) improves efficiency.
b) increases hospital readmissions.
c) enhances job satisfaction.
d) reduces errors. - Answer ✔ b) increases hospital readmissions.
, One of the personal attributes for successful interprofessional collaboration is
competence which is defined as:
a) the ability to reflect on personal knowledge, abilities, and skills.
b) a unified set of team goals and values that provide motivation and direction for
individual members.
c) the ability to maintain an open attitude and be receptive to the ideas of others.
d) being secure in one's abilities in one's own discipline. - Answer ✔ d) being secure in
one's abilities in one's own discipline.
One of the team skills required for effective teamwork is described as follows: There
must be a culture that supports a "status-equal" environment in which any member of
the team could step into the leadership role at any time. Which of the following team
skills best fits this description?
a) Mutual respect
b) Communication skills
c) Shared-planning
d) Shared goal setting - Answer ✔ a) Mutual respect
When a member of an interprofessional care team states, "I will take full responsibility
for this decision," they are inappropriately applying which element for effective
collaboration?
a) Coordination
b) Autonomy
c) Communication
d) Assertiveness - Answer ✔ b) Autonomy
Which of the following factors can have a profound effect on the outcomes of
communication?
a) The environment in which communication takes place
b) The parties involved in the communication process
c) The urgency or emotions underlying the communication
d) All of the above - Answer ✔ d) All of the above
Paralinguistics:
a) ensures clarity.
b) provides verbal information and instructions.
c) is the study of all cues in verbal speech other than the words.
d) structures and orders the elements of speech. - Answer ✔ c) is the study of all cues
in verbal speech other than the words.
Health literacy is defined as:
a) a situation in which the health professional is having difficulty understanding the
patient's attempts to explain his or her symptoms or problem.
b) a situation in which patients become preoccupied with one facet of what the health
professional says and consequently interpret everything else considering that
preoccupation.
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