MGMT 3302 Exam 3 || All Answers Are Correct 100%.
What are norms correct answers informally agreed-on standards that regulate behavior
Traditional work group correct answers where two or more people work together to achieve a
shared goal
Employee involvement teams correct answers meet on company time on a weekly or monthly
basis to provide advice or make suggestions to management concerning specific issues
Semi autonomous work groups correct answers not only provide advice and suggestions to
management but also have the authority to make decisions and solve problems related to the
major tasks required to produce a product or service
Self-managing teams correct answers team members manage and control all of the major tasks
directly related to production of a product or service without first getting approval from
management
Self-designing teams correct answers have all the characteristics of self-managing teams, but
they can also control and change the design of the teams themselves, the tasks they do and how
and when they do them, and the membership of the teams.
Cross-functional team correct answers intentionally composed of employees from different
functional areas of the organization
Project team correct answers are created to complete specific, one-time projects or tasks within a
limited time
Virtual team correct answers group of geographically or organizationally dispersed co-workers
who use a combination of telecommunications and information technologies to accomplish an
organizational task
Why would companies use cross-functional teams? correct answers more expertise, skills
What is meant by team diversity correct answers variances or differences in ability, experience,
personality, or any other factor on a team
Some of the potential disadvantages associated with the use of work teams correct answers -
underestimate the amount of training required to make teams effective
-initially high turnover, social loafing, group think, minority domination
Forming correct answers the first stage of team development, in which team members meet each
other, form initial impressions, and try to make sense of what it will be like to be a part of the
team
, Storming correct answers the second stage of development, characterized by conflict and
disagreement, in which team members disagree over what the team should do and how it should
do it
Norming correct answers the third stage of team development, in which team members begin to
settle into their roles, group cohesion grows, and positive team norms develop
Performing correct answers the fourth and final stage of team development, in which
performance improves because the team has matured into an effective, fully functioning team
De-norming correct answers a reversal of the norming stage, in which team performance begins
to decline as the size, scope, goal, or members of the team change
De-storming correct answers a reversal of the storming phase, in which the team's comfort level
decreases, team cohesion weakens, and angry emotions and conflict may flare
De-forming correct answers a reversal of the forming stage, in which team members position
themselves to control pieces of the team, avoid each other, and isolate themselves from team
leaders
What does social loafing mean correct answers occurs when workers withhold their efforts and
fail to perform their share of the work
Affective correct answers results in hostility, anger, resentment, distrust, cynicism, and apathy
(emotions)
Congitive correct answers disagree because of differences of experience and expertise
Structural accommodation correct answers giving teams the ability to change organizational
structures, policies, and practices if doing so helps them meet their stretch goals
bureaucratic immunity correct answers occurs when teams no longer have to go through the
frustratingly slow process of multilevel reviews and sign-offs to get management approval before
making changes
What is meant by bona fide occupational qualifications (BFOQs)? correct answers reasonably
necessary to the normal operation of that business, if you can prove
Adverse Impact correct answers unintentional discrimination that occurs when embers of a
particular race, sex, or ethnic group are unintentionally harmed or disadvantages
Disparate Treatment correct answers intentional discrimination that occurs when people are
purposely not given the same hiring, promotion or membership opportunities
Quid Pro Quo correct answers when employment outcomes such as hiring, promotion, or
keeping one's job depend on whether an individual submits to being sexually harassed
