MAR 3400 Exam 1 Questions with Correct Answers
3 character traits that describe a successful seller Correct Answer--
Likeable
- Tenacious
- Absolutely Knowledgeable
Wardrobe for sales should have Correct Answer-- Simplicity
- Appropriate
- Quality
Factors that impact trust Correct Answer-Trust is established when the
buyer knows you won't take advantage of their vulnerabilities. Do what
you say you will do.
Responsiveness Correct Answer-extent to which a person reacts to a
certain people or situations and the feelings that those people and
situations create
Assertiveness Correct Answer-the effort a person makes to influence the
thinking and actions of others
, Driver Correct Answer-emotionally controlled, strong willed, efficiency
> relationship, want to move quickly, willing to accept risk
Expressive Correct Answer-don't want conflict, outgoing, don't commit
to specific plans, stock in others opinions
Amiable Correct Answer-ask rather than tell, concerned about
relationship, easy going, move slowly, minimize risk
Analytical Correct Answer-serious, value facts, may appear
uncommunicative, discipline and slow pace, accuracy over opinions,
avoids risk
Identifying a Driver Correct Answer-very neat, time management tools,
business-like office, open convo by asking how long meeting will take,
conservative dress
Identifying a Expressive Correct Answer-funny pictures, sports stuff,
messy, open convo with casual and relaxed style, casual but stylish
dressers
Identifying a Amiable Correct Answer-plants & family photos, ask abt
you and where your from and how long you've been w company, dress
casually but w/out style or flare
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