Organizational Behavior - Answer-the study of human behavior in orgs
Smart Workforce(s) - Answer-communities of action whose members tackle constantly shifting projects while sharing knowledge and skills to solve real and complex problems ---> collective, powerful brain
OB is an interdisci...
MAN320F Unit 1 Exam Questions and
Answers
Organizational Behavior - Answer-the study of human behavior in orgs
Smart Workforce(s) - Answer-communities of action whose members tackle constantly
shifting projects while sharing knowledge and skills to solve real and complex problems
---> collective, powerful brain
OB is an interdisciplinary body of knowledge with strong ties to... - Answer-- sociology,
anthropology, psychology
- economics, political science (social science)
Independent Variables - Answer-presumed causes that influence dependent variables
Dependent Variables - Answer-outcomes of practical value and interest that are
influenced by IV
5 types of scientific research methods in OB (5)? - Answer-1. Field Studies: in real-life
org settings
2. Lab Studies: in controlled and simulated settings
3. Case Studies: in depth in single cases
4. Survey Studies: surveys in sample pops
5. Meta Analyses: stats pool diff studies together
Contingency Thinking - Answer-seeks ways to meet the needs of different management
situations
Evidence Based Management - Answer-uses hard facts and empirical evidence to
make decisions
- In OB, best demonstrated as contingency thinking
Cultural differences can affect such things as: (5) - Answer-1. ethical behavior
2. motivation
3. job satisfaction
4. leadership styles
5. negotiating tendencies
Learning - Answer-an enduring change in behavior that results from experience
Lifelong Learning - Answer-process of continuous learning from everyday behavior
Organization - Answer-a collection of people working together to achieve a common
purpose
, Open Systems - Answer-transform hum and material resource inputs into finished
goods/services
- creates VALUE if everything works correctly
Complex Adaptive Systems - Answer-interact with and adapt to environment to survive
Stakeholders - Answer-people and groups with an interest or stake in the performance
of an org
EX: customers, employees, owners, suppliers, community, future/present generation,
regulators
Organizational Culture - Answer-a shared set of beliefs and values within an org
Organizational Climate - Answer-represents shared perceptions of members regarding
what the org is like in terms of management policies and practices
"Fit" - Answer-the match of the internal environment and individual characteristics
- ppl with good fit --> confidence and satisfaction
- ppl with bad fit --> dissatisfaction, stress, anger
Workforce Diversity - Answer-describes how people differ on attributes such as race,
age, ethnicity, gender, physical ability, and sexual orientation
Multiculturalism - Answer-an attribute of orgs that emphasizes pluralism and genuine
respect for diversity and individual differences in the workplace
Organizations benefit when the variety of ideas and perspectives of a diverse work-
force help them deal with complexity through ______________ and ____________. -
Answer-innovation and adaptability
Inclusion - Answer-the degree to which an orgs culture respects and values diversity
and is open to anyone who can perform a job, regardless of their diversity attributes
- key issue in any org
Manager - Answer-a person who supports the work efforts of other people
Effective Manager - Answer-helps other people achieve high levels of both performance
and satisfaction
Task Performance - Answer-the quality and quantity of work produced
Job Satisfaction - Answer-a positive feeling about one's work and work setting
The Management Process - Answer-involves fulfilling the 4 responsibilities of planning,
organizing, leading, and controlling
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