MOPAR EXAM QUESTIONS WITH ALL CORRECT ANSWERS
Which is not one of the Mopar brand's three core values? - Answer- Freedom and Adventure
In which NHRA racing circuit, featuring production vehicles from Detroit's Big Three automakers, did Leah Pruett win the 2018 championship? - Answer- Factory S...
Which is not one of the Mopar brand's three core values? - Answer- Freedom and
Adventure
In which NHRA racing circuit, featuring production vehicles from Detroit's Big Three
automakers, did Leah Pruett win the 2018 championship? - Answer- Factory Stock
A Jeep Compass customer wants to transport her kayak to and from the river. You
recommend the Mopar roof rack cross rails and kayak carrier. She has an online listing
for a cheaper aftermarket kit. - Answer- "Only Mopar accessories are guaranteed by
FCA to fit your vehicle. Plus, you'll have the Mopar warranty if there are any issues. You
can't get that with those aftermarket kits."
With the help of Mopar performance parts, which vehicle became the first to produce
300 horsepower? - Answer- Chrysler 300
While suggesting Mopar accessories, your customer's body language indicates that
they are not interested. How should you proceed? - Answer- Back off and don't
pressure the customer.
Which of the following is NOT an appropriate way to introduce a customer to Mopar
accessories? - Answer- Through an aftermarket retailer
What app serves as a mobile accessories catalog? - Answer- Mopar Accessories App
When the customer is purchasing a new vehicle, which is NOT an example of using a
consultative method to introduce accessories? - Answer- Nudging the customer into a
lifestyle that a certain part or accessory may fit.
A Jeep Gladiator customer comes in for routine maintenance. How would you begin a
conversation about adding Mopar accessories to their vehicle? - Answer- Ask qualifying
questions about their needs.
A Pacifica customer comes in for an oil change. Which lifestyle clue would be most
helpful for generating an accessory sale? - Answer- A tent and camping gear are in the
vehicle's rear.
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