MNO Chapter 9 Exam Questions with Complete Solutions Graded A+
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MNO Chapter 9 Exm
Institution
MNO Chapter 9 Exm
MNO Chapter 9 Exam Questions with Complete Solutions Graded A+
Organizational structure - Answers the vertical and horizontal configuration of departments, authority, and jobs within a company
Organizational process - Answers the collection of activities that transform inputs into outputs that cu...
MNO Chapter 9 Exam Questions with Complete Solutions Graded A+
Organizational structure - Answers the vertical and horizontal configuration of departments, authority,
and jobs within a company
Organizational process - Answers the collection of activities that transform inputs into outputs that
customers value
Departmentalization - Answers subdividing work and workers into separate organizational units
responsible for completing particular tasks
Functional departmentalization - Answers organizing work and workers into separate units responsible
for particular business functions or areas of expertise
Product departmentalization - Answers organizing work and workers into separate units responsible for
producing particular products or services
Customer departmentalization - Answers organizing work and workers into separate units responsible
for particular kinds of customers
Geographic departmentaliztion - Answers organizing work and workers into separate units responsible
for doing business in particular geographic areas
Matrix departmentalization - Answers a hybrid organizational structure in which two or more forms of
departmentalization, most often product and functional, are used together
Simple matrix - Answers a form of matrix departmentalization in which managers in different parts of
the matrix negotiate conflicts and resources
Complex matrix - Answers a form of matrix departmentalization in which managers in different parts of
the matrix reports to matrix managers, who help them sort out conflicts and problems
Authority - Answers the right to give commands, take action, and make decisions to achieve
organizational objectives
Chain of command - Answers the vertical line of authority that clarifies who reports to whom
throughout the organization
Unity of command - Answers a management principle that workers should report to just one boss
Line authority - Answers the right to command immediate subordinates in the chain of command
Staff authority - Answers the right to advise, but not command, others who are not subordinates in the
chain of command
Line function - Answers an activity that contributes directly to creating or selling the company's products
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