GEB3213 EXAM QUESTIONS WITH ALL CORRECT ANSWERS
When communicating with a person who is disabled, you should - Answer- When communicating with a person who is disabled, you should
Which of the following statements about ethics is not true? - Answer- There are four types of ethics.
Accordi...
When communicating with a person who is disabled, you should - Answer- When
communicating with a person who is disabled, you should
Which of the following statements about ethics is not true? - Answer- There are four
types of ethics.
According to Maxwell, which of the following is not one of the reasons why people make
unethical decisions? - Answer- We believe we are right.
The practice of whether to accept gifts from suppliers is an example of - Answer- social
ethics.
Which of the following statements about ethics is not true? 2 - Answer- Social ethics are
defined by an organization.
Which of the following is not a factor in making an ethical decision? - Answer-
Determine how much it will cost.
Which of the following is not a true statement about e-mail? - Answer- Your e-mail is
assured privacy because it is an individual e-mail address.
Use an e-mail if - Answer- a message consists of short, simple content.
If an e-mail message is typed in all capitals, it is considered - Answer- rude.
Use a written communication medium if - Answer- it contains complex, detailed, or
lengthy content.
The format of an e-mail should adhere to all of the following except - Answer- using all
caps.
Which of the following is not true about e-mail messages? - Answer- Skip the salutation.
What questions should you ask about e-mails if you are new to an office? - Answer- all
of these
Receiving and sending text messages in real time is - Answer- instant messaging.
, Which of the following correctly describes an aspect of body movement as nonverbal
communication? - Answer- Facial expressions generally have the same meaning across
cultures.
According to management guru Peter Drucker, "the most important thing in
communication is to hear . . - Answer- what is not said.
Which of the following correctly describes an aspect of body movement as nonverbal
communication? - Answer- Facial expressions tend to convey a person's feelings very
accurately and consistently.
A classic study by Mehrabian found that _____ percent of the meaning communicated
by most messages comes from the verbal portion. - Answer- 7
The most expressive part of the body is the - Answer- eyes
What nonverbal message would one tend to communicate by leaning slightly toward the
person with whom he or she is communicating? - Answer- interest
All statements about nonverbal messages are true except: - Answer- A nonverbal
message and verbal message may not occur simultaneously.
All of the following are examples of nonverbal messages except - Answer- a one-word
response.
Which statement does not accurately describe voice qualities? - Answer- Nervous
people usually talk slowly.
If your supervisor pats you on the back, he or she is entering your _____ zone. -
Answer- intimate zone
Touching behavior is - Answer- not consistent from culture to culture.
Which statement does not accurately describe voice qualities? - Answer- Nervous
people usually talk slowly.
The meaning you attach to time depends on your - Answer- status, culture, and specific
situation.
If your supervisors pat you on the back from time to time, they are entering your _____
zone. - Answer- intimate
If you and a close colleague are visiting during a coffee break, you are probably in each
other's _____ zone. - Answer- personal
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