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CMST 1061 EXAM QUESTIONS AND REVISED ANSWERS ALL CORRECT 100% VERIFIED $13.49
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CMST 1061 EXAM QUESTIONS AND REVISED ANSWERS ALL CORRECT 100% VERIFIED
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CMST 1061 EXAM QUESTIONS AND REVISED ANSWERS ALL CORRECT 100% VERIFIED What are 4 things you can do to maintain a conversation? - Answer- 1)ask open-ended questions 2)make use of free info 3)ask follow-up questions 4)keep conversation light A good conversation closing does what 3 things? - A...

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  • November 21, 2024
  • 9
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

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  • CMST 1061
  • CMST 1061

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CMST 1061 EXAM QUESTIONS AND
REVISED ANSWERS ALL CORRECT
100% VERIFIED
What are 4 things you can do to maintain a conversation? - Answer- 1)ask open-ended
questions
2)make use of free info
3)ask follow-up questions
4)keep conversation light

A good conversation closing does what 3 things? - Answer- 1) signals to the other
person that the conversation is nearing an end.
2) Summarizes the main topics of the interaction
3)Offers supportiveness by showing the other person that you have enjoyed talking with
him or her and that you hope to speak with them again in the future.

"I'm sorry I broke your lamp" is an example of what type of apology? - Answer- I'm At
Fault

"I'm sorry you didn't get the job" or "I'm sorry you lost your dog" is an example of what
type of apology? - Answer- I Sympathize

"Im sorry you felt left out when I didn't invite you to the party" is an example of what type
of apology? - Answer- I Regret It

"Steven, say you are sorry to your sister." Steven replies, "Okay! Im Sorry!" is an
example of what type of apology? - Answer- forced apology

When you know you need to apologize for something, but you aren't really sure what
you've done wrong. - Answer- blanket apology

"Im sorry you thought I was being rude" is an example of what type of apology? -
Answer- condescending apology
(shifts the blame on someone else)

"Im sorry I didn't return your calls, but I have been so busy studying for finals" is an
example of what type of apology? - Answer- Apology excuse

A student wants some extra money to go out, but gets the money by lying to his parents
telling them the money is for a book. This is called lying to ___________. - Answer-
Acquire Resourses

, (resources=car, money, time, space, etc.)

"Im sorry but I don't have any cash on me" when you actually do have the cash, you just
don't want to let it go. This is called lying to ___________. - Answer- Protect Resources

When you tell your boss "Sure, I can work with that type of computer program. I do it all
the time" when you have no idea what the program is. This is called lying to
___________. - Answer- Present a competent Image

When we lie to make ourselves appear more attractive in social relationships. This is
called lying to ___________. - Answer- Increase social desirability

Telling a friend "I would love to come to your party, but I have plans with my family this
weekend." This is called lying to ___________. - Answer- Avoid interaction

When we know telling the truth will lead to an argument or verbal reprimand. This is
called lying to ___________. - Answer- Avoid conflict or punishment

When your friend asks you if her dress looks good on her and you say "Yes" even
though it doesn't. This is called lying to ___________. - Answer- Spare Feelings

When our responses lie within a gray, middle area. We don't actually lie, but we do not
come out and tell the actual truth. This is called________. - Answer- Equivocal
Messages

"You mean he broke up with you? What exactly did he say?" This is an example of what
type of confirming message? - Answer- Acknowledgement

"I agree. It was wrong for Will to break up with you in public." This is an example of what
type of confirming message? - Answer- Endorsement

"I understand how bad you feel right now, but don't worry. Im sure you will find someone
better!" This is an example of what type of confirming message? - Answer- Supportive
Response

"Spring break is coming up in a couple weeks. I think you should take a beach trip to
help get your mind off things." This is an example of what type of confirming message? -
Answer- Advising

"Maybe Will broke up with you because he is afraid of committment." This is an example
of what type of confirming message? - Answer- Analyzing

Wendy is saying "Im so upset. Will took me to a...." then you cut in with "Oh look, I am
late for class." This is what type of disconfirming response? - Answer- Interrupting

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