Exam (elaborations)
TEST BANK FOR LEADING AND MANAGING NURSING 7TH EDITION UPDATE BY YODER-WISE.pdf
TEST BANK FOR LEADING AND MANAGING NURSING 7TH EDITION UPDATE BY YODER-WISE.pdf
[Show more]
Connected book
Book Title:
Author(s):
- Edition:
- ISBN:
- Edition:
Content preview
lOMoARcPSD|kk
Test Bank for Leading
kk kk kk
and Managing in
kk kk kk
Nursing 7th Edition by
kk kk kk kk
Yoder Wise (chapters
kk kk kk
1-30) complete
kk kk
Downloaded by Sally Wink ()
kk kk kk kk
, lOMoARcPSD|
kk
.
Yoder-Wise: Leading and Managing in Nursing, 7th Edition
kk kk kk kk kk kk kk
MULTIPLE CHOICE kk
1. A nurse manager of a 20-bed medical unit finds that 80% of the patients are older
kk kk kk kk kk kk kk kk kk kk kk kk kk kk kk
adults. She is asked to assess and adapt the unit to better meet the unique needs of the
kk kk kk kk kk kk kk kk kk kk kk kk kk kk kk kk kk kk
older adult patient. Using complexity principles, what would be the best approach to
kk kk kk kk kk kk kk kk kk kk kk kk kk
take for implementation of this change?
kk kk kk kk kk kk
a. Leverage the hierarchical management position to get unit staff involved in
kk kk kk kk kk kk kk kk kk kk
assessment and planning.
kk kk kk
b. Engage involved staff at all levels in the decision-making process.
kk kk kk kk kk kk kk kk kk
c. Focus the assessment on the unit and omit the hospital and community environment.
kk kk kk kk kk kk kk kk kk kk kk kk
d. Hire a geriatric specialist to oversee and control the project.
kk kk kk kk kk kk kk kk kk
ANS: B kk
Complexity theory suggests that systems interact and adapt and that decision making
kk kk kk kk kk kk kk kk kk kk kk
occurs throughout the systems, as opposed to being held in a hierarchy. In complexity
kk kk kk kk kk kk kk kk kk kk kk kk kk kk
theory, every voice counts, and therefore, all levels of staff would be involved in decision
kk kk kk kk kk kk kk kk kk kk kk kk kk kk kk
making.
kk
TOP: AONE competency: Communication and Relationship-Building
kk kk kk kk kk
2. A unit manager of a 25-bed medical/surgical area receives a phone call from a
kk kk kk kk kk kk kk kk kk kk kk kk kk
nurse who has called in sick five times in the past month. He tells the manager that
kk kk kk kk kk kk kk kk kk kk kk kk kk kk kk kk kk
he very much wants to
kk kk kk kk kk
come to work when scheduled but must often care for his wife, who is undergoing treatment
kk kk kk kk kk kk kk kk kk kk kk kk kk kk kk
for breast cancer. According to Maslow‘s need hierarchy theory, what would be the best
kk kk kk kk kk kk kk kk kk kk kk kk kk
NURSINGTB.COM approach to satisfying the needs of this nurse, other staff, and kk kk kk kk kk kk kk kk kk kk kk
patients?
a. Line up agency nurses who can be called in to work on short notice.
kk kk kk kk kk kk kk kk kk kk kk kk kk
b. Place the nurse on unpaid leave for the remainder of his wife‘s treatment.
kk kk kk kk kk kk kk kk kk kk kk kk
c. Sympathize with the nurse‘s dilemma and let the charge nurse know that kk kk kk kk kk kk kk kk kk kk kk
kk this nurse may be calling in frequently in the future.
kk kk kk kk kk kk kk kk kk
d. Work with the nurse, staffing office, and other nurses to arrange his
kk kk kk kk kk kk kk kk kk kk kk
kk scheduled days off around his wife‘s treatments. kk kk kk kk kk kk
Distribution of this document is kk kk kk kk
Downloaded by Sally Wink () kk kk kk kk
illegal
, lOMoARcPSD|
kk
Leading and Managing in Nursing 7th Edition Yoder-Wise Test
kk kk kk kk kk kk kk kk
Bank
ANS: D kk
Placing the nurse on unpaid leave may threaten the nurse‘s capacity to meet physiologic
kk kk kk kk kk kk kk kk kk kk kk kk kk
needs and demotivate the nurse. Unsatisfactory coverage of shifts on short notice could
kk kk kk kk kk kk kk kk kk kk kk kk kk
affect patient care and threaten the needs of staff to feel competent. Arranging the
kk kk kk kk kk kk kk kk kk kk kk kk kk kk
schedule around the wife‘s needs meets the needs of the staff and of patients while
kk kk kk kk kk kk kk kk kk kk kk kk kk kk kk
satisfying the nurse‘s need for affiliation.
kk kk kk kk kk kk
TOP: AONE competency: Communication and Relationship-Building
kk kk kk kk kk
3. A grievance brought by a staff nurse against the unit manager requires mediation.
kk kk kk kk kk kk kk kk kk kk kk kk
At the first mediation session, the staff nurse repeatedly calls the unit manager‘s
kk kk kk kk kk kk kk kk kk kk kk kk kk
actions unfair, and the unit manager continues to reiterate the reasons for the
kk kk kk kk kk kk kk kk kk kk kk kk kk
actions. What would be the best course of action at this time?
kk kk kk kk kk kk kk kk kk kk kk kk
a. Send the two disputants away to reach their own resolution. kk kk kk kk kk kk kk kk kk
b. Involve another staff nurse in the discussion for clarity issues. kk kk kk kk kk kk kk kk kk
c. Ask each party to examine their own motives and issues in the conflict.
kk kk kk kk kk kk kk kk kk kk kk kk
d. Continue to listen as the parties repeat their thoughts and feelings about kk kk kk kk kk kk kk kk kk kk kk
the conflict. kk kk
ANS: C kk
For resolution of conflict, one should address the interests and involvement of participants in
kk kk kk kk kk kk kk kk kk kk kk kk kk
the conflict by examining the real issues of all parties.
kk kk kk kk kk kk kk kk kk kk
TOP: AONE competency: Communication and Relationship-Building
kk kk kk kk kk
4. At a second negotiation session, the unit manager and staff nurse are unable to
kk kk kk kk kk kk kk kk kk kk kk kk kk
reach a resolution. What is the appropriate next step?
kk kk kk kk kk kk kk kk kk
a. Arrange another meeting in a week‘s time so as to allow a cooling-off period. kk kk kk kk kk kk kk kk kk kk kk kk kk
b. Elevate the next negation session to the next manager, one level above. kk kk kk kk kk kk kk kk kk kk kk
c. Insist that participants continue to talk until a resolution has been reached.
kk kk kk kk kk kk kk kk kk kk kk
d. Back the unit manager‘s actions and end the dispute. kk kk kk kk kk kk kk kk
ANS: B kk
Part of leadership is understanding conflict resolution and ability to negotiate and manage
kk kk kk kk kk kk kk kk kk kk kk kk
for resolution of issues and concerns. This situation has failed a second negotiation
kk kk kk kk kk kk kk kk kk kk kk kk kk
session, elevation to a manager with additional training to facilitate conflict resolution is
kk kk kk kk kk kk kk kk kk kk kk kk kk
important at this point.
kk kk kk kk
TOP: AONE competency: Communication and Relationship-Building
kk kk kk kk kk
5. The manager of a surgical area has a vision for the future that requires the
kk kk kk kk kk kk kk kk kk kk kk kk kk kk
addition of RN assistants or unlicensed persons to feed, bathe, and ambulate
kk kk kk kk kk kk kk kk kk kk kk kk
patients. The RNs on the staff
kk kk kk kk kk kk
NURSINGTB.COM
Downloaded by: Lectmarcus | by: headen16
kk kk kk kk kk kk
|
kk kk
Distribution of this document is kk kk kk kk
Downloaded by Sally Wink () kk kk kk kk
illegal
, lOMoARcPSD|
kk
Leading and Managing in Nursing 7th Edition Yoder-Wise Test
kk kk kk kk kk kk kk kk
Bank kk
have always practiced in a primary nursing-delivery system and are very resistant to this idea.
kk kk kk kk kk kk kk kk kk kk kk kk kk kk
What would be the best initial strategy for implementation of this change?
kk kk kk kk kk kk kk kk kk kk kk
NURSINGTB.COM
a. Exploring the values and feelings of the RN group in relationship to
kk kk kk kk kk kk kk kk kk kk kk
kk this changekk
b. Leaving the RNs alone for a time so they can think about the change before it
kk kk kk kk kk kk kk kk kk kk kk kk kk kk kk
is implemented
kk kk
c. Dropping the idea and trying for the change in a year or so when some of
kk kk kk kk kk kk kk kk kk kk kk kk kk kk kk
the present RNs have retired
kk kk kk kk kk
d. Hiring the assistants and allowing the RNs to see what good additions they are
kk kk kk kk kk kk kk kk kk kk kk kk kk
ANS: A kk
Influencing others requires emotional intelligence in domains such as empathy, handling
kk kk kk kk kk kk kk kk kk kk
relationships, deepening self-awareness in self and others, motivating others, and
kk kk kk kk kk kk kk kk kk kk
managing emotions. Motivating others recognizes that values are powerful forces that
kk kk kk kk kk kk kk kk kk kk kk
influence acceptance of change. Leaving the RNs alone for a period of time before
kk kk kk kk kk kk kk kk kk kk kk kk kk kk
implementation does not provide opportunity to explore different perspectives and values.
kk kk kk kk kk kk kk kk kk kk kk
Avoiding discussion until the team changes may not promote adoption of the change until
kk kk kk kk kk kk kk kk kk kk kk kk kk kk
there is opportunity to explore perspectives and values related to the change. Hiring of the
kk kk kk kk kk kk kk kk kk kk kk kk kk kk kk
assistants demonstrates lack of empathy for the perspectives of the RN staff.
kk kk kk kk kk kk kk kk kk kk kk kk
TOP: AONE competency: Knowledge of the Health Care Environment
kk kk kk kk kk kk kk kk
NURSINGTB.COM
Downloaded by: Lectmarcus | by: headen16 |
kk kk kk kk kk kk gmail.com m
headen16@ kk
gal
Downloaded by Sally Wink kk kk kk
Distribution of this document is ille
()
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Nursestar1. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $19.49. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
66781 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 15 years now