Exam (elaborations)
PGA LEVEL 2 EXAM QUESTIONS WITH 100% CORRECT ANSWERS 2025
PGA LEVEL 2 EXAM QUESTIONS WITH 100% CORRECT ANSWERS 2025
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PGA LEVEL 2: EXAM QUESTIONS WITH 100% CORRECTANSWERS 2025 .
1) The vision, core values, and mission statement of a golf facility should be
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developed concurrently with establishing a facility wide business plan that
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includes concrete goals with strategies for meeting them. -- Answer ✔✔
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True
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2) Stakeholders, owners, and boards are positioned at the bottom of a
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traditional organizational chart -- Answer ✔✔ False
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3) Staff is considered a tangible facility resource -- Answer ✔✔ False -
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Human Resource
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4) "Identifying staffing needs" is one of the staff-management roles in running a
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golf operation -- Answer ✔✔ True
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5) Job descriptions should identify the skills necessary to accomplish the tasks
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associated with each position -- Answer ✔✔ True (skills, experience,
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education)
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6) High-performance profiling is a tool that can be used to communicate a d._ d. d._ d. d._ d. d._ d. d._ d. d._ d. d._ d. d._ d. d._ d. d._ d. d._ d. d._
uniform set of facility wide expectations for all employees -- Answer ✔✔
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True
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7) Interviewing current employees is the first step in determining current
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training needs -- Answer ✔✔ False (job descriptions - high performance
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profiles - checking current staff and seeing if they are trained properly)
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8) Self-assessments are an appropriate means for a facility staff to align their
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personal goals with business goals -- Answer ✔✔ True
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, 9) Self-assessments are most useful during the hiring process -- Answer ✔✔ d._ d. d._ d. d._ d. d._ d. d._ d. d._ d. d._ d. d._ d. d._ d. d._ d. d._
False - periodic assessments keep employees mindful of goals,
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responsibilities, and performance
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10) New teachers observed the lead instructor at a golf facility conduct a
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short game clinic. This is an example of external staff training -- Answer
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✔✔ False (on job training - internal)
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11) Reduced training needs is one of the anticipated benefits of adopting new
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point of sale system technology -- Answer ✔✔ False - have to train how
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to use new tech
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12) Promotion is one of the 5 P's of marketing -- Answer ✔✔ True
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13) Building a brand is a moment of truth opportunity -- Answer ✔✔ True
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14) Tried and true practices adopted by other successful facilities should be
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the starting point for developing new promotional programs -- Answer ✔✔
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True
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15) Social media is a method that professionals can use to communicate with
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potential and existing customers -- Answer ✔✔ True
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16) Cost-benefit analysis is a way to assess a promotional strategy -- Answer
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✔✔ True
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17) Managing play best practices are the same across facility types -- Answer
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✔✔ False
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18) It is illegal for courses that receive any public funds to require a dress
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d.code -- Answer ✔✔ False d._ d. d._ d. d._ d. d._ d.
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