MIE 201 exam 3 NCSU missy Makanui
management - answera process designed to achieve an organization's objectives by
using its resources effectively and efficiently in a changing environment
managers - answerindividuals in an organization who make decisions about the use of
resources
staffing - answerhiring employees to carry out the work of the organization
downsizing - answerelimination of a significant amount of employees
planning - answerfirst function of management; the process of determining an
organizations objectives and deciding how to accomplish them
mission statement - answera declaration of an organizations fundamental purpose and
basic philosophy
vision statement - answerwhat the company aspires to be like (more aspirational than
the mission statement)
objectives - answerthe results desired by an organization
strategic plans - answerestablish long-range objectives and overall strategy by which a
company achieves its objectives (occur in the top level of management)
tactical plans - answershort-range plans designed to implement the activities specified
in the strategic plan (occur in mid-level management)
operational plans - answervery short-range plans that specific departments and
individuals need to accomplish to fulfill the tactical plans (lower levels)
crisis management - answerplanning that deals with potential disasters
contingency plan - answera plan that outlines an alternate plan in case the main plan
doesn't work out
organizing - answerthe structuring of resources and activities to accomplish objectives
directing - answermotivating and leading employees (important for low-level managers)
intrinsic rewards - answerinternal rewards like pride, self-satisfaction, etc
, extrinsic rewards - answerrewards that are tangible/external
controlling - answerevaluating and correcting activities to keep the org. on track
top-level management - answerpresident and other top executive that have overall
responsibility
mid-level management - answerresponsible for tactical and operational planning (plant
managers, division managers, department managers)
first-line management - answer(foremen, supervisors, office managers) those who
supervise the workers and daily operations within a business
conceptual skills - answerthe ability to think in abstract terms
analytical skills - answerthe ability to identify relevant issues and recognize their
importance
leadership - answerthe ability to influence employees to work toward their organizational
goals
authentic leadership - answerjust doing what needs to be done to benefit the
organization (no particular style)
autocratic leaders - answermake all the decisions and tell employees what to do/when
to do it
democratic leaders - answerinvolve employees in decisions
free-rein leaders - answerlet employees work without much interference
employee empowerment - answeremployees are provided with the ability to take on
responsibilities and make decisions about their jobs
participative decision making - answerdecision making that involves both employee and
manager input
organizational culture - answera firms shared beliefs, values, traditions, philosophies,
rules, and role models for behavior
formal expression - answermission statement, code of ethics, memos, manuals,
ceremonies
informal expression - answer(unspoken rules) dress code, work habits, extracurricular
activities, stories
management - answera process designed to achieve an organization's objectives by
using its resources effectively and efficiently in a changing environment
managers - answerindividuals in an organization who make decisions about the use of
resources
staffing - answerhiring employees to carry out the work of the organization
downsizing - answerelimination of a significant amount of employees
planning - answerfirst function of management; the process of determining an
organizations objectives and deciding how to accomplish them
mission statement - answera declaration of an organizations fundamental purpose and
basic philosophy
vision statement - answerwhat the company aspires to be like (more aspirational than
the mission statement)
objectives - answerthe results desired by an organization
strategic plans - answerestablish long-range objectives and overall strategy by which a
company achieves its objectives (occur in the top level of management)
tactical plans - answershort-range plans designed to implement the activities specified
in the strategic plan (occur in mid-level management)
operational plans - answervery short-range plans that specific departments and
individuals need to accomplish to fulfill the tactical plans (lower levels)
crisis management - answerplanning that deals with potential disasters
contingency plan - answera plan that outlines an alternate plan in case the main plan
doesn't work out
organizing - answerthe structuring of resources and activities to accomplish objectives
directing - answermotivating and leading employees (important for low-level managers)
intrinsic rewards - answerinternal rewards like pride, self-satisfaction, etc
, extrinsic rewards - answerrewards that are tangible/external
controlling - answerevaluating and correcting activities to keep the org. on track
top-level management - answerpresident and other top executive that have overall
responsibility
mid-level management - answerresponsible for tactical and operational planning (plant
managers, division managers, department managers)
first-line management - answer(foremen, supervisors, office managers) those who
supervise the workers and daily operations within a business
conceptual skills - answerthe ability to think in abstract terms
analytical skills - answerthe ability to identify relevant issues and recognize their
importance
leadership - answerthe ability to influence employees to work toward their organizational
goals
authentic leadership - answerjust doing what needs to be done to benefit the
organization (no particular style)
autocratic leaders - answermake all the decisions and tell employees what to do/when
to do it
democratic leaders - answerinvolve employees in decisions
free-rein leaders - answerlet employees work without much interference
employee empowerment - answeremployees are provided with the ability to take on
responsibilities and make decisions about their jobs
participative decision making - answerdecision making that involves both employee and
manager input
organizational culture - answera firms shared beliefs, values, traditions, philosophies,
rules, and role models for behavior
formal expression - answermission statement, code of ethics, memos, manuals,
ceremonies
informal expression - answer(unspoken rules) dress code, work habits, extracurricular
activities, stories
