Troy University - Troy

A camouflaged verb is one that is forced to take the form of - Answer a noun A main clause - Answer expresses the central point of a sentence. Choose the transitional word that best fits the following example: - Answer therefore Which of the following sentences provides the best example of the use of concrete words? - Answer Whitney only sold 20 percent of her quota last quarter. The word "complement" refers to words of praise. - Answer False The various techn...

Constructive feedback is used only to soften negative messages. - Answer False Putting the person, you called on hold while you wait for an executive to be free to talk is not courteous. - Answer True Most people do a reasonably good job of talking informally and do not need to work on improving their conversational abilities. - Answer False Lukas, a manager, makes sure to show up ten minutes early for a meeting with Roberto, an important client, to convey respect. What type of...

Delivering a message through the use of charts, diagrams, and other illustrations is known as ______. - Answer visual rhetoric Which of the following is a basic principle of document design? - Answer Alignment Contrast means using visual elements to ______. - Answer make information more legible What is the main purpose of using repetition in document design? - Answer To help readers navigate your document Placing elements on the page in a way that appears intentional is ...

goodwill - Answer communicate in a way that builds positive responses from business associates and customers you-viewpoint (or you-attitude) - Answer powerful tool for building goodwill; thinking beyond your own goals to consider the communication situation from the recipient's perspective conversational language - Answer style of writing that is warm, natural, and personable; easily understood language that engages the reader level of formality - Answer formal, semi-form...

Which of the following statements best illustrates communicating from the you-viewpoint? - Answer We will do our best to assist you with your problem. Which of the following statements about you-viewpoints is true? - Answer Using the you-viewpoint means considering a communication situation from the recipient's perspective. Which one of the following statements about conversational language is true? - Answer It engages the reader and is easily understood. In which of the fol...

problem solving - Answer business communication is a form of this; every communication challenge you will face will involve factors that involve at least a somewhat unique solution heuristics - Answer tools to think with; basic guidelines, rough models, previous scenarios, and other aids that keep you from having to treat each problem as a brand-new problem verbal literacy - Answer words to get things done; the range of words and sentence patterns you're familiar with, and the ...

Cultures that value social hierarchy and have a high-power distance tend to form only relationships that are - Answer Carefully cultivated and long lasting What is most important to do before engaging in a cross-cultural business encounter? - Answer Research customs and country of origin North Americans tend to be ______ in their interactions with others - Answer somewhat blunt In order to ensure accuracy in the cross-cultural communication process, you should... - Answer co...

Footnote references to numbers in a table should be keyed with asterisks (*), or a similar symbol, instead of numbers. - Answer True Roberta works for a company that manufactures furniture. Over the last year, a couple of the company's plants have ramped up production, while others have slowed production. Roberta wants to compare the increase or reduction in production as a percentage of last year's production numbers for each plant. Which type of chart would fit her purpose? - Answe...

The decimal outlining method uses Roman numerals to show the major sections of a business report. - Answer False Garrett conducts a study of a company that shows that employees who work more than eight hours a day are paid more than their coworkers. This leads Garrett to believe that working longer hours results in higher pay rates. However, re-analysis of the data from the study shows that the employees working longer hours have salaried jobs and are paid the same rate no matter how many ...

Which of the following is the best approach to use when a message is likely to evoke a positive response from the reader? - Answer the direct approach Which of the following sentences would be most likely to convey the right tone in a claim message? - Answer Please send us a replacement by January 1. When you believe that your reader's response will be ________ or ________, the direct organizational plan is appropriate. - Answer positive; neutral Which of the following illus...