CONFLICT RESOLUTION (GEN499)

You passed this Milestone 22 questions were answered correctly. 1 Tony and Mike were coworkers at a factory manufacturing cars. Mike worked on the assembly line; Tony was an accountant. Mike and Tony have been friends since high school and often spent time together outside of work. One afternoon, Tony suggested that Mike join him for lunch in the break room. Mike usually ate with other assembly line workers on tables near their work stations. Mike said, “Nah, I’d feel weird eating w...

You passed this Milestone 21 questions were answered correctly. 1 question was answered incorrectly. 1 Which of the following statements would likely be said by a low context communicator?  Let's meet for coffee tomorrow at noon.  I heard a new coffee shop opened up around the corner; it's supposed to be really good.  Perhaps you would like to get a cup of coffee sometime, when you aren't too busy.  Brrr, winter sure arrived quick! A hot cup of coffee sounds great abo...

You passed this Milestone 18 questions were answered correctly. 3 questions were answered incorrectly. 1 Lainey, Penelope, Zach, and Brian were talking about renting an apartment together next year, but they were having trouble working out the details. "I don't understand why I would have to pay more if I got the master bedroom," said Lainey. "We decided to draw straws to see who gets what room, and Zach only suggested that after he didn't draw the master bedroom." "I only sugges...

You passed this Milestone 22 questions were answered correctly. 1 Joe and Carolyn agreed to meet at a bar before going to see a movie. When Joe arrived, he found Carolyn sitting at a table near the giant TV that was showing the baseball game. As he sat down, a player hit a home run and the bar erupted with shouts and whistles, so he loudly asked, "What movie do you want to see tonight?" Carolyn responded with, "I don't think we need to move to another table; I don't see any availabl...

You passed this Practice Milestone. When you take the actual Milestone, you must score 50% or higher to pass. 20 questions were answered correctly. 2 questions were answered incorrectly. 1 Tom and Judy argued over which car to buy. They narrowed their list down to two options. Judy said, “The first one is cheaper and it gets great mileage, but I hear it breaks down more often than a lot of other brands. The second costs more, but it’s very reliable. And the difference in gas mileage...