- Study guides, Class notes & Summaries

A Good Place for Maggie by Ofelia Dumas Lachtman (excerpt) The gas station attendant kicked a couple of tires. "Guess it'll make it," he said. "But last I heard that road was bad. Watch yourself." The old man's words stayed with her as she drove up into the mountains. She began to feel shaky. This was the first time she had driven outside of Los Angeles. Still, last night she had poured over maps and written everything down; she knew exactly where she was going. So far, everything had b...

Guests checking into a hotel insist that they were quoted a $100 room rate verified with a voucher by the inter-hotel reservations system. Their confirmation shows a higher rate quote and the only rooms available are $155 and $165. How should the situation be handled? - answer-Check them into a $155 room at the $100 rate. A good example of up-selling is - answer-"I see you have a king room reserved. Can I interest you in a suite?' When a customer enters an establishment, recognition of s...

Companies that negotiate with airlines to buy and resell seats on flights at bargain rates are what? - answer-Consolidators The Airlines Reporting Corporation (ARC) performs what functions? - answer-Accredits travel agencies, supplies documents for use in selling airline tickets , and provides a centralized system for processing sales of airline tickets This type of airline routing is similar to a round trip except that the passenger returns to a different city than the point of origin. - ...

A business that fails to protect its employees from unnecessary risk or health hazards on the job may be sued for A) Incompetence B) Misrepresentation C) Libel D) Negligence - answer-Negligence Requiring businesses to control pollution and to dispose of hazardous waste properly are some of the main functions of __________ regulations. A) Workplace B) Environmental C) Personnel D) Geological - answer-Environmental Jane is the owner of a pizza shop associated with a national chain of...

Identify a true statement about the computer reservation system. - answer-It provides most carrier information in one place. In the itinerary Boston —> Chicago —> Houston —> Denver —> Kansas City —> Baltimore, the destination city is - answer-Baltimore One of the key functions of today's _______ is to allot landing slots at high volume airports, such as LaGuardia in New York and Reagan National in Washington, D.C. - answer-U.S. Department of Transportation (DOT) ...

score i got with these - answer-72.7% Speed of Plane A = 415 mph.Speed of Plane B = 375 mph.Both planes leave from New York City at the same time.Plane A flies due North.Plane B flies due South.After 4 hours, how far is Plane A from Plane B (to the nearest mile)? - answer-3160 miles Distance between Town A and Town B = 420 miles.Average speed of automobile = 45 mph.Time to travel between Town A and Town B = _____ hours. - answer-9.3 Distance between Train 1 and Train 2 = 95 miles.Averag...

To be tourists, travelers may be: A. Traveling for business purposes B. Traveling to set up a new business in another country C. Studying in a university for the freshman year D. All of the above are tourists - answer-A In the technical sense, travel is: A. A term that includes all movement of people B. Undertaken for financial, military, personal business, or enjoyment purposes C. Not distinguishable from tourism D. Is mainly just a fun trip E. All of the above - answer-C A ...

One of the reasons you should listen to criticism carefully is that it shows that you - answer-take the criticism seriously To track how customers respond to advertisements, many marketers use __________ measures. - answer-processing Why is it important to be patient when learning to exhibit cultural sensitivity? - answer-It's a lifelong process. You have been asked to provide information to management about the impact a highway bypass will have on your business, identifying a recommen...

The eleventh month of the year is: A. January B. November C. October D. May - answer-The correct answer is (B). The eleventh month of the year is November. A shop owner bought some shovels for $5,500. The shovels were sold for $7,300, with a profit of $50 per a shovel. How many shovels were involved? A. 18 B. 36 C. 55 D. 73 E. 90 F. None of these - answer-The correct answer is (B). The total profit from the sale is the selling price minus the cost of purchase, which is $73...

True or False: The slide program for the BRC2u-LW must be delivered via PowerPoint and computer - answer-False Exercise 1.1-SP, Stopping Straight and in a Turn does not include a demo of the exact path of travel because: a. RiderCoach control the exercise at each stop point b. Speeds are very slow c. Motorcycles in the stage area block part of the path of travel d. The path of travel is easy to follow for riders - answer-b. Speeds are very slow True or False: Turning from a stop may be...