- Study guides, Class notes & Summaries

URAC HSS Mock Audit Section 1 Questions And Answers Can the RMGO/RXM explain their involvement in Quality Management? ANS If we are involved in local incidents at our store, we document in STARS as part of our continuous quality improvement process. We develop preventative actions and retraining as needed through our monthly Peer Review process. What are the two Quality Improvement Projects (QIP's)? ANS 1) Telephone Abandonment Rate 2) Reducing Incorrect Packages Sold to Patient (IPS...

URAC Questions And Answers With Verified Solutions How do you ensure ongoing compliance with FDA guidance and self-imposed manufacturer requirements? ANS 1. Communication from support center 2. QRGs for LDD 3. Promote - input specific requirements for LDDs 4. Medication guides are attached to pt rx bags How does a new patient find out how to transfer their medications? ANS - Welcome packet has linked website to show how to transfer - if can not transfer -- pt contacted to discuss optio...

URAC Questions And Answers With Verified Solutions What do you do if a temperature is out of range? ANS Notify my manager What is your service area? ANS We can dispense medications within the state of California and use FedEx services to ship to all the state. What happens if you obtain a prescription outside your services area? ANS We will utilize our other Walgreens stores or our Central Specialty Pharmacy to meet the patient needs. What's the process of out of stock or back or...

URAC Interview Latest Questions And Answers Rated A+ Who has access to the controlled substances? ANS Only pharmacists Who has access to the pharmacy? ANS Access is limited to pharmacists and technicians. How do you know if a recalled drug is currently being processed for an order and is still in the pharmacy in a tote or packed? ANS The recall information (list of drugs, NDCs, and lot numbers) are communicated via Compass. We identify if we have the product in inventory, in filling pr...

URAC Prep/Interview Questions 4.0 with Answers 1. What do you do if a temperature is out of range? 2. What is your ser- vice area? 3. What happens if you obtain a prescription out- side your ser- vices area? 4. What is the process of out of stock or back or- der products? 5. Where is the red biohazard sharps waste container locat- ed? 6. How do you know if a recalled drug is currently being processed for an order and is still in the building such as being in a tote or ...

What do you do if a temperature is out of range? Notify my manager. What is your service area? Describe the areas serviced and state licenses held by your pharmacy. What happens if you obtain a prescription outside your services area? We will utilize our other Walgreens stores or our Central Specialty Pharmacy to meet the patient needs. What is the process of out of stock or back order products? We notify the patient and prescriber, as needed, based on the clinical significance. We make al...

Patient Care: What is your involvement in Patient Management? - Patient management involves prescription dispensing, reimbursement, counseling, and patient clinical care activities we do. My involvement depends on the role I am assigned for the day. Patient Care: How do we promote drug adherence? - Initial counseling on the importance of compliance, refill reminder calls, recommendations to alleviate any side effects, and assistance obtaining financial assistance as needed. Patient Care: H...

What do you do if a temperature is out of range? Notify my manager. What is your service area? Describe the areas serviced and state licenses held by your pharmacy. What happens if you obtain a prescription outside your services area? We will utilize our other Walgreens stores or our Central Specialty Pharmacy to meet the patient needs. What is the process of out of stock or back order products? We notify the patient and prescriber, as needed, based on the clinical significance. We make al...

Patient Care: What is your involvement in Patient Management? - Patient management involves prescription dispensing, reimbursement, counseling, and patient clinical care activities we do. My involvement depends on the role I am assigned for the day. Patient Care: How do we promote drug adherence? - Initial counseling on the importance of compliance, refill reminder calls, recommendations to alleviate any side effects, and assistance obtaining financial assistance as needed. Patient Care: H...

URAC TEAM MEMBER PREPARATION QUESTIONS 1-75