The right time for tqm - Study guides, Class notes & Summaries
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MGMT1136 FINAL EXAM || All Questions Answered Correctly.
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What is an organisation? correct answers A collection of people working together, where the labour or tasks are divided, to achieve a common goal. 
 
Why do organisations exist? correct answers Organisations should provide a product or service to fulfill a social need (i.e. solve a problem or add value). 
 
Total Quality Management (TQM) correct answers Organization-wide efforts to install and make a permanent climate in which an organization continuously improves its ability to deliver high-qua...
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GMS 401 MIDTERM 2 EXAM QUESTIONS AND ANSWERS 100% CORRECT
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GMS 401 MIDTERM 2 EXAM QUESTIONS AND 
ANSWERS 100% CORRECT 
What is Managing Quality? - Answer- Managing quality supports differentiation, low 
cost, and response strategies 
What does quality do? - Answer- Quality helps firms increase sales and reduce costs 
Quality Definition - Answer- The totality of features and characteristics of a product or 
service that bears on its ability to satisfy stated or implied needs. 
Quality improves Profitability through sales gains by? - Answer- 1. improved r...
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Peregrine Exam Questions With Answers 2024/2025 Graded A+ | (100% Verified)
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Peregrine Exam Questions With Answers Latest 2024/2025 Graded A+ | (100% Verified) What is a general ledger? 
A general ledger account is an account or record used to sort, store and summarize a 
company's transactions. 
asset accounts such as Cash, Accounts Receivable, Inventory, Investments, Land, and 
Equipment 
liability accounts including Notes Payable, Accounts Payable, Accrued Expenses 
Payable, and Customer Deposits 
stockholders' equity accounts such as Common Stock, Retained Earnings...
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CRSP - MS Questions And Answers Rated A+ New Update Assured Satisfaction
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What are the 11 accident theories? - Multiple causation and total loss (iceberg - Berg 
Germain)Heinrich's Pyramid Model 
Herbert Heinrich's Domino Model 
Frank Bird's Original Domino Model 
Bird's Up-Dated Accident Sequence 
A People-Oriented Revision of Adams' Accident Sequence 
The Adams Domino Theory 
The Ball Energy Model 
James Reason's Model (Swiss Cheese Model and the Accident Trajectory) 
The Tripod-Delta Model 
In order for an organization to succeed it must depend on two complem...
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Operation Management and TQM Exam Questions With Complete Guaranteed Answers.
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KAIZEN - correct answer japanese word meaning continous improvement 
 
TWO CHARACTERISTIC OF KAIZEN - correct answer Kai 
Zen 
 
KAI - correct answer means change 
 
ZEN - correct answer means good 
 
TWO TYPES OF KAIZEN - correct answer Gemba Kaizen 
Teian Kaizen 
 
G...
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Peregrine Exam Questions With 100% Verified Answers 2024/2025 Graded A+.
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Peregrine Exam Questions With 100% Verified Answers 2024/2025 Graded A+. What is a general ledger? 
A general ledger account is an account or record used to sort, store and summarize a 
company's transactions. 
asset accounts such as Cash, Accounts Receivable, Inventory, Investments, Land, and 
Equipment 
liability accounts including Notes Payable, Accounts Payable, Accrued Expenses 
Payable, and Customer Deposits 
stockholders' equity accounts such as Common Stock, Retained Earnings, Treasury...
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Certified Administrative Professional (CAP) Exam Questions and Answers Latest Updated 2024/2025 (100% Verified)
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Certified Administrative Professional (CAP) Exam Questions and Answers Latest Updated 2024/2025 (100% Verified) Which of the following choices is not a type of team you'd find in an organization? - 
ANSWER Finance department personnel 
What characterizes a cross-functional team? - ANSWER Type of project team with a matrix 
structure. 
The informal team role of a clarifier _____________________. - ANSWER interprets ideas, 
discussions, and issues 
What is starbursting? - ANSWER A form of brainst...
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CQPA Practice Exam 1 Questions And Answers Verified 100% Correct!!
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CQPA Practice Exam 1 Questions And Answers Verified 100% Correct!! 
 
Shewhart 
1930s developed methods for statistical analysis and control of quality; 
One of Deming teachers; SPC control chart; Shewhart cycle- Plan do study act 
Deming 
1950s taught methods to Japanese engineers and executives; origin of TQM; 
14 Points, cooperation, theory of profound knowledge 
Juran 
1950s taught concepts of controlling quality and managerial breakthrough; 
 
first to incorporate the human aspect of qualit...
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(CAP) Certified Administrative Professional; Certification Exam Questions and Answers Updated 2024/2025 | 100% Correct
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(CAP) Certified Administrative Professional; Certification Exam Questions and Answers Latest Updated 2024/2025 | 100% Correct. The informal team role of a clarifier _____________________. - ANSWER interprets ideas, 
discussions, and issues 
What is starbursting? - ANSWER A form of brainstorming. 
Which statement is an example of empathy? - ANSWER I understand how you feel. 
Which word should be avoided when dealing with customers? - ANSWER Not my job. 
Which of these choices is not a guideline f...
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Certification CQPA PART 1,2,3,4 LATEST 2023
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Certification CQPA PART 1,2,3,4 LATEST 2023 
 
Part 1 
Part 1 
quality planning 
structured method of designing and establishing steps necessary to ensure that a product or service satisfies a customer. 
Shewhart 
1930s developed methods for statistical analysis and control of quality; 
One of Deming teachers; SPC control chart; Shewhart cycle- Plan do study act 
Deming 
1950s taught methods to Japanese engineers and executives; origin of TQM; 
14 Points, cooperation, theory of profound knowledg...
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