Guest service management - Study guides, Class notes & Summaries

business acumen certification exam 2023 questions and answers Excessively high employee counts in the balance scorecard accounts could indicates: higher Guest Service and Lower GOP; because a lot of expenses decrial GOP The operating results shown on monthly summary profit and loss statement: changes balance sheet and cash flow statement. Because changes current asset and cash. An online discounted channel is called opaque Which formula is the formula for the balance sheet Assets= Liab...

SonicWALL – SNSA EXAM-with 100% verified solutions-2022/2023 update SonicWALL – SNSA EXAM-with 100% verified solutions-2022-2023 What type of specific and advanced threat protection features are enabled by SonicOS? Sandboxing SSL + SSH + TLS decryption and inspection Up to how many auto-scheduled cloud configurations BACKUPS are supported for each firmware version in the SonicWall firewall? 3 per firmware Which panel of the SonicOS management interface is used to define passwor...

WGU-C838-Pre-Assessment Exam 2023 update "Which phase of the cloud data lifecycle allows both read and process functions to be performed? (A) Share (B) Store (C) Create (D) Archive" - Answer Create "Which phase of the cloud data security lifecycle typically occurs simultaneously with creation? (A) Use (B) Share (C) Store (D) Destroy" - Answer Store "Which phase of the cloud data life cycle uses content delivery networks? (A) Share (B) Create (C) Destroy (D) Archive" - ...

when greeting a guest, hospitality beings with correct answer: a smile and eye contact who is the best judge of on time service? correct answer: guests what is the best way to get excellent service while dining in a restaurant? correct answer: be gracious to the waitstaff and offer thanks for good service the management of human resources in the hospitality industry is complicated by which of the following facts? correct answer: many entry level employees are inexperienced which ...

CHAPTER Version A I. True or _________ 1. _________ 2. _________ 3. _________ 4. _________ 5. known as suppliers. II. Write down the letter of the answer that best answers the question or completes the statement. _________ 6. The term VFR travel refers to: A. Visiting Friends and Relatives B. Very Frequent Reservations C. Very Favorable Restrictions D. Trick question: VFR refers to nothing _________ 7. Which of the following is not a sector of the travel industry? A. Corporate t...

3700 Certification Exam Questions With Verified Answers. Which of the following would be classified as a noncommercial food service operation? a. a snack bar located in an airport terminal b. a meal program at a college or university c. a concession stand at a sports facility d. an upscale, fine dining facility at a resort - answerb. a meal program at a college or university Which of the following would be classified as a commercial food service operation? a. meals prepared and served i...

"Caveat emptor" - let the buyer beware, buy at your own risk "Du'jour menu" - Off the day "Due out" - room is expected to become vacant after the following guest checks out "late arrival" - guests that advise they will be later than they agreed "late show" - a guest who arrives later than the agreed time "Launching stage" of family life cycle - when children leave their parents home to work, study, or start families of their own "occupied" - a guest is currently occupied in...

What is our mission statement and what does it mean to you? - legendary food....legendary service. to me it means treating every guest like you would treat your grandma What is the TXRH story? (6) - fresh baked bread, hand cut steaks, fall of the bone ribs, made from scratch sides/dressings, ice cold beer/legendary margaritas Name the management team - managing partner: David Hollinger service manager: Courtney Morris kitchen manager: Craig Capps Restaurant hours of operation - Mon-Thurs: 4...

EXAM2LodgingManagementQuestionswithAnswers. front office - Correct Answer the department within the hotel responsible for guest reservations, registration, service, and payment front desk - Correct Answer the area within the hotel used for guest registration and payment FOM - Correct Answer The hotel industry term for front office manager The front office is responsible for managing three very important areas: - Correct Answer the property management system, guest services, and guest acco...

When thinking about the hospitality industry, it is helpful to think of an umbrella that covers the whole industry. Which of the following is NOT part of this umbrella? * accounting and taxation * attractions, gaming, parks and recreation * cruise ships, rail, and air * meetings, conventions and expositions correct answers accounting and taxation Why might a person consider a career in the hospitality industry? correct answers You enjoy working with people and like an upbeat atmosphere. ...