Nrf customer service test - Study guides, Class notes & Summaries

NRF Customer service 4 Test Questions with Answers All C Your business card or the sales receipt is a good place to make notes for a customer regarding: •Your work schedule so the customer can contact you in the future •The date a special order is due •An upcoming sale •All of the above - Answer-All of the above Customer complaints should be welcomed because they provide an opportunity to: •Do something different for a change •Get customers back to the store so they'...

NRF Chapter 4 Test Questions with Correct Answers If you receive counterfeit money, you should - Answer-delay the customer call the police write your initials an date in the white border _________________ can make a difference in your overall sales during the year - Answer-referrals ________________ is the best means of recommendations - Answer-word of mouth When following up with a customer, it is important to use a method suited to the __________________ - Answer-customer Whe...

NRF Certification Test Exam Questions And Answers 100% Verified Brick-and-mortar - answerthe presence of a physical storefront and face-to-face customer experiences closeout stores - answeroff-price stores that offer an assortment of brand-name merchandise at a significant discount off the manufacturer's price commercial cue - answeradvertising message that impacts purchase decisions comparison shopper - answerthe customer who spends time searching for the best price or deal on the item...

NRF customer service chapter 3 Test Questions with Correct A Fraud - Answer-means of stealing by trickery, such as stolen debit/credit cards, counterfeit money, currency switching, package switching, refund fraud, refund abuse and stolen or bad checks loss - Answer-when assets of a business are stolen or missing due to error Physical Inventory - Answer-a type of inventory control in which every piece of merchandise in the store is counted Planogram - Answer-a visual map that shows sh...

NRF Certification Test Exam with 100% Correct Answers brick-and-mortar - Answer ️️ -the presence of a physical storefront and face-to- face customer experiences closeout stores - Answer ️️ -off-price stores that offer an assortment of brand- name merchandise at a significant discount off the manufacturer's price commercial cue - Answer ️️ -advertising message that impacts purchase decisions comparison shopper - Answer ️️ -the customer who spends time searching for the b...

NRF Certification Test Exam Questions And Answers 100% Verified Brick-and-mortar - answerthe presence of a physical storefront and face-to-face customer experiences closeout stores - answeroff-price stores that offer an assortment of brand-name merchandise at a significant discount off the manufacturer's price commercial cue - answeradvertising message that impacts purchase decisions comparison shopper - answerthe customer who spends time searching for the best price or deal on the item...

NRF Certification Test Exam with 100% Correct Answers brick-and-mortar - Answer ️️ -the presence of a physical storefront and face-to- face customer experiences closeout stores - Answer ️️ -off-price stores that offer an assortment of brand- name merchandise at a significant discount off the manufacturer's price commercial cue - Answer ️️ -advertising message that impacts purchase decisions comparison shopper - Answer ️️ -the customer who spends time searching for the b...

NRF Certification Test Exam with 100% Correct Answers brick-and-mortar - Answer ️️ -the presence of a physical storefront and face-to- face customer experiences closeout stores - Answer ️️ -off-price stores that offer an assortment of brand- name merchandise at a significant discount off the manufacturer's price commercial cue - Answer ️️ -advertising message that impacts purchase decisions comparison shopper - Answer ️️ -the customer who spends time searching for the b...

NRF Certification Test Verified 100% Correct brick-and-mortar - answerthe presence of a physical storefront and face-to-face customer experiences closeout stores - answeroff-price stores that offer an assortment of brand-name merchandise at a significant discount off the manufacturer's price commercial cue - answeradvertising message that impacts purchase decisions comparison shopper - answerthe customer who spends time searching for the best price or deal on the item she is looking to ...

NRF Vocabulary Test with Complete S Corporation - Answer-A business that has shareholders through publicly traded stock, and usually has a centralized decision-making for its multiple store locations. Corporate- owned retailers include large chains such as Walmart, Kroger and Target. Customers (or consumers) - Answer-People who purchase goods or services from a business. Distribution channel - Answer-A path through which a product travels from its creation to when it reaches the custo...