Sanjeev - Study guides, Class notes & Summaries
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Test Bank - Service Management Operations, Strategy, Information Technology 10th Edition By Sanjeev Bordoloi
- Exam (elaborations) • 374 pages • 2024
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Test Bank for Service Management Operations, Strategy, Information Technology 10th Edition By Sanjeev Bordoloi. PART ONE Understanding Services. 1 The Service Economy 2 Service Strategy PART TWO Designing the Service Enterprise 3 New Service Development 4 The Service Encounter 5 Supporting Facility and Process Flows 6 Service Quality 7 Process Improvement Supplement: Data Envelopment Analysis (DEA) 8 Service Facility Location PART THREE Managing Service Operations 9 Service Supply Relationships ...
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Test Bank for Service Management Operations, Strategy, Information Technology 10th Edition By Sanjeev Bordoloi
- Exam (elaborations) • 374 pages • 2024
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Test Bank for Service Management Operations, Strategy, Information Technology 10th Edition By Sanjeev Bordoloi. PART ONE Understanding Services. 1 The Service Economy 2 Service Strategy PART TWO Designing the Service Enterprise 3 New Service Development 4 The Service Encounter 5 Supporting Facility and Process Flows 6 Service Quality 7 Process Improvement Supplement: Data Envelopment Analysis (DEA) 8 Service Facility Location PART THREE Managing Service Operations 9 Service Supply Relationships ...
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Test Bank for Service Management Operations, Strategy, Information Technology 10th Edition By Sanjeev Bordoloi Chapter 1-16. A+
- Exam (elaborations) • 374 pages • 2024
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Test Bank for Service Management Operations, Strategy, Information Technology 10th Edition By Sanjeev Bordoloi Chapter 1-16. A+ 
Chapter 1 
Student name:__________ 
1) The service package consists of five features. Which one of the features listed below is 
not included in the package? 
1) ______ 
A) explicit services 
B) supporting facility 
C) information 
D) cost of service 
Question Details 
Bloom's : Remember 
AACSB : Communication 
Difficulty : 1 Easy 
Learning Objective : 01-07 Describe ...
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Test Bank for Service Management Operations, Strategy, Information Technology 10th Edition By Sanjeev Bordoloi
- Exam (elaborations) • 374 pages • 2024
-
- $19.99
- + learn more
Test Bank for Service Management Operations, Strategy, Information Technology 10th Edition By Sanjeev Bordoloi. PART ONE Understanding Services. 1 The Service Economy 2 Service Strategy PART TWO Designing the Service Enterprise 3 New Service Development 4 The Service Encounter 5 Supporting Facility and Process Flows 6 Service Quality 7 Process Improvement Supplement: Data Envelopment Analysis (DEA) 8 Service Facility Location PART THREE Managing Service Operations 9 Service Supply Relationships ...
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Test Bank for Service Management Operations, Strategy, Information Technology 10th Edition By Sanjeev Bordoloi
- Exam (elaborations) • 374 pages • 2024
-
- $19.99
- + learn more
Test Bank for Service Management Operations, Strategy, Information Technology 10th Edition By Sanjeev Bordoloi. PART ONE Understanding Services. 1 The Service Economy 2 Service Strategy PART TWO Designing the Service Enterprise 3 New Service Development 4 The Service Encounter 5 Supporting Facility and Process Flows 6 Service Quality 7 Process Improvement Supplement: Data Envelopment Analysis (DEA) 8 Service Facility Location PART THREE Managing Service Operations 9 Service Supply Relationships ...
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Test Bank for Service Management Operations, Strategy, Information Technology 10th Edition By Sanjeev Bordoloi
- Exam (elaborations) • 374 pages • 2024
-
- $19.99
- + learn more
Test Bank for Service Management Operations, Strategy, Information Technology 10th Edition By Sanjeev Bordoloi. PART ONE Understanding Services. 1 The Service Economy 2 Service Strategy PART TWO Designing the Service Enterprise 3 New Service Development 4 The Service Encounter 5 Supporting Facility and Process Flows 6 Service Quality 7 Process Improvement Supplement: Data Envelopment Analysis (DEA) 8 Service Facility Location PART THREE Managing Service Operations 9 Service Supply Relationships ...
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service management operations strategy information technology by sanjeev bordoloi james fitzsimmons mona fitzsimmons
- Exam (elaborations) • 545 pages • 2024
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service management operations strategy information technology by sanjeev bordoloi james fitzsimmons mona fitzsimmons
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TEST BANK For Service Management: Operations, Strategy, Information Technology 10th Edition 2024 By Sanjeev . All Chapters 1 to 16 Complete, Verified Edition: ISBN 9781265075538
- Exam (elaborations) • 377 pages • 2024
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TEST BANK For Service Management: Operations, Strategy, Information Technology 10th Edition 2024 By Sanjeev . All Chapters 1 to 16 Complete, Verified Edition: ISBN 9781265075538 
 
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Test Bank for Service Management Operations, Strategy, Information Technology 10th Edition By Sanjeev Bordoloi Chapter 1-16 Answers are the at end of Each chapter
- Exam (elaborations) • 374 pages • 2024
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Test Bank for 
Service Management Operations, Strategy, Information Technology 10th Edition By Sanjeev Bordoloi Chapter 1-16 Answers are the at end of Each chapter
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Test Bank for Service Management Operations, Strategy, Information Technology 10th Edition By Sanjeev Bordoloi||All Chapter 1-16.
- Exam (elaborations) • 374 pages • 2024
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- $17.99
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Test Bank for Service Management Operations, Strategy, Information Technology 10th Edition By Sanjeev Bordoloi||All Chapter 1-16.
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