Servicenow apm - Study guides, Class notes & Summaries

APM What is APM? - correct answer - framework for managing enterprise business applications and software-based services - provides management with an inventory of the company's software applications and metrics to illustrate the business benefits of each application How does an APM system work? - correct answer uses indicators and a scoring profile for generating reports about the value of each application and the health of the IT infrastructure as a whole What metrics does APM gather f...

Why companies use APM? - "Application portfolio management is used to gain a comprehensive understanding of the applications within your organization, so you can identify redundancies and rationalization initiatives, decrease budgetary costs, manage business capabilities, and track technology lifecycles. " Two challenges - "1. lots of siloed working between multiple teams 2. lots of tools to track those application portfolios

APM #1: Application Portfolio Management (APM) CIS Exam ServiceNow

Where does APM reside within ServiceNow - ITBM What is CSDM in the context of APM? - ServiceNow's Common Services Data Model (CSDM) is the guiding framework that the project team should use to design APM architecture. CSDM introduces the 'Application Service' entity, which is a key connection point between business applications and other entities in ServiceNow platform. Business Capability - A business capability is an expression of what a business does and can do. ServiceNow uses busin...

APM #1 Application Portfolio Management (APM) CIS Exam ServiceNow Question and answers rated A+ 2023/2024 What is APM and what assistance does it provide an organization? - correct answer Application Portfolio Management is a framework for managing enterprise Business Applications and software-based services. APM aids in - developing a comprehensive understanding of applications in the organization - identifying redundancy - decreasing budget/costs - identifying which applicati...

CIS APMWhere does APM reside within Service Now - correct answer ITBM What is CSDM in the context of APM? - correct answer Service Now’s Common Services Data Model (CSDM) is the guiding framework that the project team should use to design APM architecture. CSDM introduces the 'Application Service' entity, which is a key connection point between business applications and other entities in Service Now platform. Business Capability - correct answer A business capability is an expression ...

APM #1: Application Portfolio Management (APM) CIS Exam ServiceNow*

APM #2: Application Portfolio Management (APM) CIS Exam ServiceNow Updated Spring 2022/23

APM #2: Application Portfolio Management (APM) CIS Exam ServiceNow Updated Spring 2022/23.