Ebtm 365 midterm - Study guides, Class notes & Summaries

EBTM365MidtermExamQuestionswith100%Complete Solutions. Competitiveness - Correct Answer How effectively an organization meets the wants and needs of customers relative to others that offer similar goods or services strategy - Correct Answer A plan for achieving organizational goals. Serves as a roadmap for reaching the organizational destinations Productivity - Correct Answer A measure of the effective use of resources, usually expressed as the ratio of output to input Productivity measu...

EBTM365MidtermExamQuestionsand Answers. Buying goods or services instead of producing them in-house - Correct Answer outsourcing Which of the following is not a characteristic of service operations? a) intangible output b) higher customer contact c) high labor content d) easy measurement of productivity e) low uniformity of input - Correct Answer d) easy measurement of productivity Operations and sales are the two ________ functions in businesses. - Correct Answer line Two widely used...