Mba 704 module 3 test - Study guides, Class notes & Summaries

MBA 704 Module 3 Test Questions and Answers All Correct Why do employees resist change? - Answer- change taps fear receptors in the brain and taxes the brain's cognitive capacity to learn new ways of doing things People's attempts to understand themselves are called the ____________ in personality theory. - Answer- self-concept _________ is a unique product of many interacting parts and may be thought of as the personality viewed from within - Answer- the self ________ is defi...

MBA 704 Module 7 Test Questions and Answers All Correct How to successfully manage behavioral performance: - Answer- 1. identify performance behaviors 2. measure the behavior 3. analyze the behavior 4. develop an intervention strategy 5. evaluate to ensure performance improvement Research results about behavioral performance management: - Answer- - higher employee productivity - lower absenteeism + lateness - better safety/accident prevention - higher sales performance Types of G...