Usps sales services - Study guides, Class notes & Summaries
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USPS Sales and Services Associates Training Exam Questions With 100% Correct Answers 2024/2025
- Exam (elaborations) • 11 pages • 2024
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USPS Sales and Services Associates Training 
Exam Questions With 100% Correct 
Answers 2024/2025 
Perception is - answerReality 
What are our goals? - answerGrow revenue, increase market share, develop lifetime 
customers. 
What are some non-verbal communication cues? - answerBody movement, facial 
expressions, personal space. 
The SSA shows communication is occurring when they ask the hazmat question? - 
answerTrue. 
Communication skills require you to practice actively attending. What does S.O...
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USPS Sales & Services Associate Training - 2024 class edition Exam Questions With 100% Correct Answers
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USPS Sales & Services Associate Training - 2024 class edition Exam Questions With 100% Correct Answers
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USPS Sales & Services Associate Training - 2024 class edition Exam Questions With 100% Correct Answers
- Exam (elaborations) • 17 pages • 2024
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USPS Sales & Services Associate Training - 
2024 class edition Exam Questions With 
100% Correct Answers 
What is our mission? - answerProvide trusted, affordable, universal service. 
eLearning module 1 
What is the form for filing an insurance claim? - answerForm 1000. 
eLearning module 16 
Perception is________ - answerReality. 
17-3 
What are our goals? - answerGrow revenue, increase market share and develop lifetime 
customers. 
18-3 
What are the two types of communication and give examples...
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USPS Sales & Services Associate Training Exam | questions and answers | already solved
- Exam (elaborations) • 15 pages • 2022
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USPS Sales & Services Associate Training 
What is our mission? - Provide trusted, affordable, universal service. 
eLearning module 1 
What is the form for filing an insurance claim? - Form 1000. 
eLearning module 16 
Perception is________ - Reality. 
17-3 
What are our goals? - Grow revenue, increase market share and develop lifetime 
customers. 
18-3 
What are the two types of communication and give examples of each? - Verbal (spoken 
words) and non-verbal (gestures, expressions, vocal variety)...
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USPS Sales & Services Associate Training /USPS Sales & Services Associate Training Exam | questions and answers | already solved
- Exam (elaborations) • 17 pages • 2023
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USPS Sales & Services Associate Training /USPS 
Sales & Services Associate Training Exam | questions and answers | already solved
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USPS SALES AND SERVICES ASSOCIATE TRAINING EXAM 2023-2024 ACTUAL EXAM 150 QUESTIONS AND CORRECT DETAILED ANSWERS (VERIFIED ANSWERS) |ALREADY GRADED A+
- Exam (elaborations) • 20 pages • 2024
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USPS SALES AND SERVICES ASSOCIATE TRAINING EXAM ACTUAL 
EXAM 150 QUESTIONS AND CORRECT DETAILED ANSWERS (VERIFIED 
ANSWERS) |ALREADY GRADED A+
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USPS Sales & Services Associate Training Exam Questions and Answers (Latest Update 2024) Verified Answers (150 Questions)
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USPS Sales & Services Associate Training Exam Questions and Answers (Latest Update 2024) Verified Answers (150 Questions)
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SSA Academy 421 Exam Questions with Correct Answers | USPS Exam 421 Window Clerk Practice 2022/2023 Questions With Complete Solutions Graded A+
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SSA Academy 421 Exam Questions with 
Correct Answers 
Postal Service employees operate under the mandate to protect and preserve the mail 
placed in its: -Answer- Custody 
A violation of the security and sanctity of the mail is: -Answer- Failing to deliver the mail 
The first opportunity of a Sales and Services Associate (SSA) to start the customer 
experience on a positive note is to: -Answer- Deliver a first impression 
The type of communication that can enhance or contradict messages is: -Ans...
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USPS Exam 421 2024 1. Sales & Services Distribution Associate (SSDA): Performs many of the same duties of an SSA; however, they also support the back office distribution functions
- Exam (elaborations) • 27 pages • 2024
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USPS Exam 421 2024 
1. Sales & Services Distribution Associate (SSDA): Performs many of the same 
duties of an SSA; however, they also support the back office distribution functions
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USPS SALES AND SERVICES ASSOCIATE TRAINING EXAM 2023-2024 ACTUAL EXAM 250 QUESTIONS AND CORRECT DETAILED ANSWERS (VERIFIED ANSWERS) |ALREADY GRADED A+
- Exam (elaborations) • 60 pages • 2023
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USPS SALES AND SERVICES ASSOCIATE TRAINING EXAM ACTUAL EXAM 250 QUESTIONS AND CORRECT DETAILED ANSWERS (VERIFIED ANSWERS) |ALREADY GRADED A+
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USPS Sales & Services Associate Training Exam questions and answers already solved
- Exam (elaborations) • 26 pages • 2024
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USPS Sales & Services Associate Training Exam questions and answers already solved 
 
What is our mission? - Correct Answer -Provide trusted, affordable, universal service. 
eLearning module 1 
 
What is the form for filing an insurance claim? - Correct Answer -Form 1000. 
eLearning module 16 
 
Perception is________ - Correct Answer -Reality. 
17-3
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